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Baron BMW

Merriam, KS

Overview
Reviews
4.6
1,862 Reviews
Call Dealership (913) 722-5100
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9010 Shawnee Mission Pkwy

Merriam, KS

66202

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Showing 1,862 reviews

February 23, 2024

Patrick took charge and walked the damage repair through my insurance carrier. When the carrier shorted the claim he resolved it. After my approval the repair was quite. More

by Stephen Klein
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
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Feb 27, 2024 -

Baron BMW responded

We're glad to hear that Patrick took charge and effectively managed the damage repair process through your insurance carrier. Resolving issues and ensuring a smooth repair experience are important aspects of our service, and we appreciate your positive feedback. Thank you for choosing us, and we look forward to serving you again!

February 23, 2024

The most comfortable I have ever felt in a car dealership from the time I drove up until I drove away in my new car. More

by Chefrobert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Crissean
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Feb 26, 2024 -

Baron BMW responded

It's wonderful to hear that you felt comfortable throughout your entire experience at the car dealership, from the moment you drove up until driving away in your new car. Creating a comfortable and positive atmosphere is important, and we're glad to have provided that for you. We appreciate your positive comments and thank you for choosing us! Safe travels in your new car!

February 21, 2024

The service and the appearance was truly outstanding. I would recommend this dealership to any prospective buyer More

by reggieminton22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager
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Feb 24, 2024 -

Baron BMW responded

Thank you for your positive feedback! We're delighted to hear that both our service and appearance at our dealership were outstanding. Your recommendation to prospective buyers is greatly appreciated. We appreciate your recommendation and your business!

February 21, 2024

I had my car serviced at Baron BMW today and I had a great experience. I scheduled my appointment online and it was very easy. I was greeted by Robert upon entering the service bay and he was very wel More

by BMW Driver 4 Life
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert and Patrick
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Feb 24, 2024 -

Baron BMW responded

Thank you for sharing your positive service experience at Baron BMW! It's great to hear that scheduling your appointment online was easy and that you had a welcoming and professional greeting from Robert. We're glad Patrick, your service advisor, was friendly and thorough in addressing your car's needs. The efficiency of the service crew, including the inspection, oil change, and additional checks like the key fob battery replacement, is fantastic. It's also wonderful that the car wash left your car looking like new. We appreciate your feedback. Thank you for choosing Baron BMW!

February 20, 2024

They are efficient, courtesy, a d easy to work with. You get a full explanation before they do the work. More

by Sleprmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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Feb 24, 2024 -

Baron BMW responded

We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 20, 2024

Great dealership! I've got 2 BMWs in my garage, both from them. Couldn't be happier! More

by dfergusonncy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JT is my Client Advisor and Zach is my Service Manager
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Feb 24, 2024 -

Baron BMW responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 16, 2024

Courteous, professional, knowledgeable, friendly, helpful, clean and customer conscious! Their service is always sore right and timely. More

by Lavertmurraysr@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service rep - forgot his name but he was the greatest. Please find his name from my ticket.
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Feb 17, 2024 -

Baron BMW responded

It's fantastic to hear that you found our team to be courteous, professional, knowledgeable, friendly, helpful, and customer-conscious. Providing a clean and timely service while meeting customer expectations is our goal, and we're delighted that your experience reflects this. Thank you for choosing us, and we look forward to serving you again in the future!

February 16, 2024

Responsive and responsible for any of my questions and needs. I have never felt anything but valued by the staff. More

by rabbizedek
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joshua and Landon
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Feb 23, 2024 -

Baron BMW responded

We're delighted to hear that you've had a positive experience with responsive and responsible service, with your questions and needs addressed promptly. Feeling valued is important, and we appreciate your feedback. Thank you for choosing us, and we look forward to continuing to serve you in the future! Safe travels!

February 15, 2024

Pierce is the BEST! He helped us find our car, helped us get financed, and made sure the car was in pristine condition for us to drive it off the lot. He will be our ca More

by jennsears6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pierce Carson
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Feb 17, 2024 -

Baron BMW responded

We're thrilled to hear that Pierce provided exceptional service in helping you find your car, securing financing, and ensuring the vehicle was in pristine condition. It's wonderful to have a dedicated and reliable car salesman. We appreciate your loyalty, and Pierce will be honored to be your car salesman for life. Thank you for choosing us, and we look forward to serving you for years to come!

February 08, 2024

I got a great car for great price. Chelsea made my purchase a good experience. More

by Tim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chelsea
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Feb 09, 2024 -

Baron BMW responded

That's fantastic to hear! We're delighted that you got a great car at a great price and that Chelsea made your purchase a positive experience. Thank you for choosing us, and we wish you many enjoyable miles in your new car!

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