
Baron BMW
Merriam, KS
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Baron BMW had flexible appointments times for service which was great. They were able to get me in quickly and efficiently, however their communication after the vehicle was completed was non-existent. C which was great. They were able to get me in quickly and efficiently, however their communication after the vehicle was completed was non-existent. Called multiple times in the morning and not able to reach an SA until the afternoon. More
I have never had a bad experience in over a decade of being a customer. Always professional and honest. Great customer service and will go above and beyond. being a customer. Always professional and honest. Great customer service and will go above and beyond. More
Dropped my vehicle off for service 7:30am this morning, DRL needed repairing! They never told me when my vehicle was available for pick! Called the dealership and they said the service department was close DRL needed repairing! They never told me when my vehicle was available for pick! Called the dealership and they said the service department was closed! So unprofessional but they’ll pretend to be that way when you get your vehicle checked in! This was my first and last experience with them! I’m really surprised that it’d be this way at a BMW dealership. More
The quality of service has definitely dropped in the last few visits and it's the same excuse used that they are too busy, maybe manpower needs addressed. few visits and it's the same excuse used that they are too busy, maybe manpower needs addressed. More