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Baron BMW

Merriam, KS

4.6
1,853 Reviews

9010 Shawnee Mission Pkwy

Merriam, KS

66202

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Showing 1,853 reviews

May 31, 2025

Everyone I come into contact with while having my car serviced is friendly and helpful. More

by Sheri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake, Robert, Guisseppe
Jun 04, 2025 -

Baron BMW responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 30, 2025

Friendly staff that will always get you taken care of…. I’ve been there several times and they always do a great job. More

by Josh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria
May 30, 2025 -

Baron BMW responded

Hello Josh, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 30, 2025

Excellent dealership great salesman Santiago. Love the car, drives great. Good deal on my trade. More

by rogermkellermeyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Santiago
Jun 02, 2025 -

Baron BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Baron BMW. We hope you have a great day!

May 29, 2025

The Service Rep I had was great. He worked with me on my tire warranty and got my tire fixed. More

by moses.muro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
May 30, 2025 -

Baron BMW responded

Hi, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 27, 2025

Nice service, clear information very happy with the service today, lift service took me home and pick me up when car was done More

by dorianag23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
May 28, 2025 -

Baron BMW responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

May 23, 2025

Joshua Thomas helped me pick out my dream car and got me a great price on it! The car buying process has never been easier. More

by slm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Thomas
May 25, 2025 -

Baron BMW responded

Hello, we're happy you found Joshua to be so supportive during your experience here at Baron BMW. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 22, 2025

knowledgeable, friendly, professional, and respectful team who made the entire process, smooth and exciting all the way through and past delivery More

by tidbit-vixen.9n
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
santiago sanchez
May 24, 2025 -

Baron BMW responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

May 20, 2025

Would not recommend the dealership or service department. Bought a used 2013 Mini Cooper convertible "as is" and within a month of purchase noticed a gap in the passenger window only by taking it to a car wa More

by donmiguelx
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dante (Sales) Sarah (Service)
May 22, 2025 -

Baron BMW responded

I appreciate your feedback and understand any frustration this may have caused. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Brandon Shannon Sales Manager bshannon@baronauto.com

May 20, 2025

Buyer Beware. I had a verbal agreement with two salespersons, emails agreeing to terms, and a written term sheet signed by management to purchase a car. A few ho More

by rch230
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brandon Shannon
May 22, 2025 -

Baron BMW responded

We sincerely apologize for the communication breakdown regarding the vehicle you were interested in. Please feel free to reach out to me. I would like to discuss your specific needs and explore another vehicle that may interest you. Thank you for your patience and understanding. We hope to have the opportunity to regain your business. Nick Bozinos General Sales Manager nbozinos@baronauto.com

May 22, 2025 -

rch230 responded

Great - I would like the car you agreed to sell me and that I agreed to purchase. Please let me know when I can pick it up.

May 16, 2025

Awesome customer service! If you're dropping off your car for service you can get a ride back home and a ride back to the dealership. Great experience More

by Ray Jumma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
May 18, 2025 -

Baron BMW responded

Hi Ray, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!