Baron BMW

I think this dealership is one of the best BMW dealerships in the Kansas City area. dealerships in the Kansas City area. More

Everything from the trade in process to signing the papers to pickup of the vehicle was simple and stress free. I didn’t feel pressured to buy and Josh (JT) answered all my questions. He was very commu papers to pickup of the vehicle was simple and stress free. I didn’t feel pressured to buy and Josh (JT) answered all my questions. He was very communicative and helpful. I’d recommend both him and the dealership. Nice work. More

Bought a car once/ 3 series from this dealer several years ago , but now they are difficult to approach or negotiate to make a deal , I checked 2 cars there and when trying to negotiate was told their years ago , but now they are difficult to approach or negotiate to make a deal , I checked 2 cars there and when trying to negotiate was told their price is not negotiable , also service department customer service is poor More

Easy to schedule online, great service experience! My vehicle had an unexpected recall and Baron quickly had me in a loaner and out the door. My vehicle had an unexpected recall and Baron quickly had me in a loaner and out the door. More

I called to make an appointment the person that was on the line could barely speak English. He could not find any information on my car found things from years ago, but not my current car so I just drove the line could barely speak English. He could not find any information on my car found things from years ago, but not my current car so I just drove to your dealership once I got directly to your dealership. Your service tech were polite, pleasant, and fast responsive time. They got my car and got my car out and I’m happy. More

Great mechanics who take time to explain things. Barons phone system is a nightmare. I could not get through to my service rep for updates and questions. He’s new and his phone was not set up correc Barons phone system is a nightmare. I could not get through to my service rep for updates and questions. He’s new and his phone was not set up correctly. I tried to reach him 20 times. More

Customer service is not what it used to be. be at Baron. I was very disappointed. I had to make three phone calls to learn the status of my car. I have purchased two cars from Baron but when my be at Baron. I was very disappointed. I had to make three phone calls to learn the status of my car. I have purchased two cars from Baron but when my warranty expires. I service my car elsewhere. I was told my car would be ready in the morning. My contact Virgina failed to tell me she would be off the next day. If I had not called at 3:00pm, I doubt if someone else would have contacted me. I was put on hold for 15 minutes, I finally hung up. More

I really enjoy this dealership because the service center has very helpful employees and they get you in and out very quickly. They always work with me to make sure my car is well taken care of and working w has very helpful employees and they get you in and out very quickly. They always work with me to make sure my car is well taken care of and working with my warranty company to get as much covered as possible. More