Back

Baron BMW

Merriam, KS

4.6
1,745 Reviews

9010 Shawnee Mission Pkwy

Merriam, KS

66202

Directions

By Type

Showing 1,745 reviews

February 21, 2025

Great communication, ordered custom build, salesperson helped pick features he thought would serve us in retirement. Delivery was fun and exciting. Highly recommend Josh T, he is a BMW expert salesperson. More

by Pam Borchers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Thomas
February 19, 2025

Obel was grrreaaat ! !!👍🏽👍🏽🫶🏽 Finance Manager Rocked 🙌🏽🫶🏽 Oh let’s not forget about Braylen He this 🎊party popping🥰💜♥️ More

by Ginalew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Obel, Jerry,Braylen
Feb 21, 2025 -

Baron BMW responded

Ginalew, thank you for your kind review, we are happy to pass along your comments to the team here at Baron BMW! We hope to see you soon!

February 16, 2025

Had a great experience at Baron. In and out in an appropriate time. I didn't even have to reset my seat when I picked it up. More

by Tiresmoker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Feb 18, 2025 -

Baron BMW responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 12, 2025

Great service - Great mechanics - Great location! !! Always feel like everything is going to taken care of. I’ve been a customer since 2014. Thank you! More

by CB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan
Feb 17, 2025 -

Baron BMW responded

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 12, 2025

Very cordial staff. They were knowledgeable and personable. Staff seemed to be well acquainted with my car and potential issues. More

by Jreeder5757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dealt with two individuals.
Feb 12, 2025 -

Baron BMW responded

Hello, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 11, 2025

Easy to work with and JD was responsive and enjoyed working with him. Overall great experience More

by Tim.gafford
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JT
Feb 13, 2025 -

Baron BMW responded

Tim, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 09, 2025

I’ve never had a good experience with Baron. EVER…They tend to only want to speak with my husband who has never owned or purchased a BMW and can’t even drive my car because it’s a manual. I was More

by JulieTowner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff
Feb 13, 2025 -

Baron BMW responded

I appreciate your feedback and offer my sincere apologies for any inconvenience you may have experienced. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Joe Hartigan Service Manager jhartigan@baronauto.com

February 08, 2025

Very good experience in Service Department with Chris. I will return to Baron bc of him. John Naegele went out of his way to help me locate a car on the lot. Kudos to him. More

by Dave
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Covered earlier.
Feb 10, 2025 -

Baron BMW responded

Hi, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

February 06, 2025

Ryan was excellent! This was the second time I have worked with Ryan, and he is by far the best person I have worked with for car services. Ryan is kind, diligent, profe More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Anderson
Feb 10, 2025 -

Baron BMW responded

Hi Alex, thank you for your kind review; we are happy to pass along your comments to the team here at Baron BMW! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

February 04, 2025

Ryan, in the service department, was very clear in his communication and did everything he could to complete the required services quickly. When things were taking longer than expected, he quickly arrange More

by Schottler.jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Feb 07, 2025 -

Baron BMW responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

1
...