Barlow Buick GMC
Woodbury, NJ
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43 Reviews of Barlow Buick GMC
Best car dealership I’ve ever been too. Easy process and employees were exceptionally knowledgeable and friendly throughout the whole process. Easy process and employees were exceptionally knowledgeable and friendly throughout the whole process. More
I brought my newer car in for an oil change and a battery. They changed the battery after a two hr wait. I noticed they scratched my door next to the handle! I was furious and drove off only to disco battery. They changed the battery after a two hr wait. I noticed they scratched my door next to the handle! I was furious and drove off only to discover they never even did the oil change!!!! The manager deleted it from my work order and when the mechanic informed her that the oil life was low , no bells went off in the managers head! I showed them the scratch and the managers ring matched the spot when she w to to open the door. She moved my car to the bays in the beginning. They compounded the scratch and took it back again for the oil change. Afterwards when I got home I decided to clean my car again and look for other scratches. I was in shock!! I saw that they crushed my car at all FOUR spots where the lift was improperly placed!!! How on earth did they not notice doing this!!! That kept it from me and let me drive off!!!!! The manager said the mechanic must have been in a hurry to do my oil change. Unbelievable. More
Matt Barlow is great to work with him and his staff I can not say enough good things about , came from a long time mopar guy from rams to Cummins to hellcat to scatpack and even a track hawk dodge customer s not say enough good things about , came from a long time mopar guy from rams to Cummins to hellcat to scatpack and even a track hawk dodge customer service at dealers suck ! Only good thing was fca that was it . Finally made a big change in my eyes to gmc/gm/Chevy and so far really happy thank u Matt and your team ! More
Awesome staff...kind and friendly...work is always done 100%... complete description of the work that is being done and car is left very clean 100%... complete description of the work that is being done and car is left very clean More
Great experience, quick deal, very professional staff. From the first step out of my car on the lot, to driving out in my new car - I was very pleased! From the first step out of my car on the lot, to driving out in my new car - I was very pleased! More
No sales mind games. It was a simple and easy process with no buying anxiety! John was great! Highly recommend! We communicated prior to coming in, the dealership knew we were trying to turn in our lease with no buying anxiety! John was great! Highly recommend! We communicated prior to coming in, the dealership knew we were trying to turn in our lease (we were running out of mileage and still had until November; why pay for a car you can’t use?) we looked at 2 models and set up a test drive for the Terrain. This vehicle is amazingly roomy. We test drove and loved every aspect of it. Our salesman was amazingly patient with choosing the model level and color! Our payment came in exactly as we calculated and discussed prior to coming in. This was the first time we bought a car and did not deal with the sales mind game. It was so simple and relaxing (even with the current situation of social distancing). So thank you John, John, and the whole Barlow GMC dealership for a great experience! More
Don't make promises that you have no intention of keeping. Stop lying to your customers 😡 you could have taken care of the easy things like rotating the tires and checking out why I keep loosing air keeping. Stop lying to your customers 😡 you could have taken care of the easy things like rotating the tires and checking out why I keep loosing air on tires that don't even have 10k miles on them and a simple oil change. Then you could have said that we will have to get you to come back when we get your parts in, but you didn't even order the parts. Very inconsiderate people! More

