Barker Buick GMC

The service dept here has cost me a lot of money misdiagnosing problems. A couple years ago I brought in my sierra to get the tires rotated and balanced.The balance machine was broken and it was sug misdiagnosing problems. A couple years ago I brought in my sierra to get the tires rotated and balanced.The balance machine was broken and it was suggested that I get new tires. I did and my truck was still shaking. I looked online and saw a recall due to wrong transmission oil.I brought it in they changed the oil and the shaking stopped. I was still out over a thousand dollars for the new tires I didn’t need. I feel they should have immediately connected the dots on that problem being it was such a problem that there was a recall. Fast forward to this month. My truck started shaking again so i brought it in to get diagnosed, feeling pretty certain that it couldn’t be the transmission oil again. I was told I needed a new rear end 2400 dollars. I told the serviceman that I heard no noise and have never pulled anything with my truck, it doesn’t even have a hitch. I asked if he thought it could be the transmission oil again, he said it’s my call. I told him that I wanted to try before I spent 2400 dollars. He changes the oil and the truck stopped shaking again. I don’t know maybe I’ll have to change the trans oil every couple of years. The main problem I have with this visit is I was charged over 400 dollars for a diagnostic check that turned up bogus results. I am deeply disappointed in GMC service for these expensive mistakes. More

I don’t know Jerry Guidry never met him. But Dwayne Chaission should be named salesman of the month, I feel like he went far and beyond to make this happen. But Dwayne Chaission should be named salesman of the month, I feel like he went far and beyond to make this happen. More

The dealership was very personable and helpful. Shane worked very hard for us as I was not the easiest deal to get done. I also want to thank the finance team for having the knowledge of what finan Shane worked very hard for us as I was not the easiest deal to get done. I also want to thank the finance team for having the knowledge of what finance company to send us to without sending me all over the world. Shane did exactly what he was supposed to every step of the way. He never gave up and found the right vehicle that fit for us and finance! I will always shop with Shane and refer anyone looking to him. He really just listened to what we needed and wanted. I appreciate Shane so much! More

We were treated shabby before we bought a car…like fools we bought it..then we were overcharged,,,…ignored…avoided…car not properly ready…no explanations…no follow up…if we could do it over..we would not de we bought it..then we were overcharged,,,…ignored…avoided…car not properly ready…no explanations…no follow up…if we could do it over..we would not deal with Barker… More

They are efficient and courteous! Able to schedule in a timely manner. Work is done in a timely manner. I like the updates through text messages. Able to schedule in a timely manner. Work is done in a timely manner. I like the updates through text messages. More

Great experience! From sales to finance everything went smoothly. I have bought many vehicles from Barker over the years and never had a bad experience. From sales to finance everything went smoothly. I have bought many vehicles from Barker over the years and never had a bad experience. More

Everyone made sure we had a great experience. Very accommodating to make sure our needs were met. Very accommodating to make sure our needs were met. More

The staff is professional and friendly. Workmanship is excellent. The lobby was very clean while waiting for my vehicle. Workmanship is excellent. The lobby was very clean while waiting for my vehicle. More

Very nice experience, Staff and Salesman were very accommodating to our needs. i would recommend GMC to everyone. accommodating to our needs. i would recommend GMC to everyone. More

Everyone worked hard to get me the best deal. Finance manager worked equally hard to find the best financing. Finance manager worked equally hard to find the best financing. More