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Barker Buick GMC

Houma, LA

Overview
Reviews
4.6
2,193 Reviews
Call Dealership (985) 868-4400
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6444 West Main Street

Houma, LA

70360

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Showing 2,193 reviews

April 16, 2025

Always friendly and willing to help, listens to your concerns and not just looking for the next sale More

by Brett A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Babin, Shontelle Billy
Report | Print
February 15, 2025

I received an OnStar warning that my battery or starter was failing. I called the service department of the dealership which has sold me cars for over 4 decades who failed to see this as a problem. I was More

by lbcconsultant202
Service Communication
Recommend Dealer
No
Employees Worked With
Kelly service rep, Jason Service mgr
Report | Print
Feb 20, 2025 -

Barker Buick GMC responded

Thank you for taking the time out of your day to complete our customer satisfaction survey. I am so sorry you had longer wait than expected get an appointment. I know this was an inconvenience to you. While we wish to accept every appointment and schedule the times that work best for each customer, it is difficult for our shop to maintain. We hope that you will consider giving our dealership another chance to make this right for you. Please do not hesitate to call us if there is anything we can help you with. Thank you, and I hope you have a great day!

January 01, 2025

Very friendly and professional staff they covered any questions I could think of about the vehicle More

by P.upton12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan
Report | Print
Jan 03, 2025 -

Barker Buick GMC responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that our Sales Team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward in assisting you for your Service and Parts Department needs including oil changes and accessories you might like to order for your new vehicle. Thank you for your business!!

December 31, 2024

Every is helpful and friendly even if they weren’t the one you originally spoke with More

by Frankrbilliot
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shontell Billy, Shane Toups
Report | Print
Jan 03, 2025 -

Barker Buick GMC responded

Frank, Thank you for taking the time to share your experience with us! Our team strives to deliver an excellent experience, and are glad to know that you are pleased with the service you received during your visit. If you have further questions or concerns, please reach out. Thank you for your business!

December 26, 2024

They were very helpful with the buying process and made it hassle free would definitely buy from them again More

by Houma69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kali
Report | Print
Dec 30, 2024 -

Barker Buick GMC responded

We are pleased to hear that you had an excellent experience with Kali and the rest of our team here at Barker Buick GMC. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. We look forward in assisting you in our Service and Parts Department. Let us know if you have any further needs, including oil changes and accessories you might like to order for your new vehicle. Enjoy your new vehicle, and have a great day!!

December 17, 2024

I recently purchased a GMC Acadia AT4 that my salesmen brought in for me from Houston. They were amazing- extremely helpful and answered all my questions. They insured a smooth process in a very comfortab More

by granee
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dwayne Chassion, Chris Chiasson, Kendall Martinez
Report | Print
Dec 20, 2024 -

Barker Buick GMC responded

Thank you for your review and feedback. We are so glad you had a great experience with us. I’ll be sure to let Kendall and Dwayne know of your appreciation. Thank you for your business and if you have any questions or concerns please give us a call. We look forward to seeing you for your Service and Parts Department needs including oil changes and accessories you might like to order for your new vehicle. Enjoy your new vehicle and have a great day!

December 06, 2024

Everyone was kind, patient and helpful. Lost my husband first time buying a car alone! More

by lindatauzin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kirk Poincon, Lemar Livas, Bonnie Bourgeois
Report | Print
Dec 13, 2024 -

Barker Buick GMC responded

Linda, Thank you so much for your excellent review. We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. I will be sure to let our team know of your appreciation! We hope you enjoy your new vehicle, and please don’t hesitate to reach out if you need anything else. We look forward to assisting you with any Service and Parts Department needs, including oil changes and accessories you might like to order for your new vehicle. Thanks again for your business and have a wonderful day!

November 28, 2024

I had a great experience with Barker GMC and Bonnie. She communicated extremely well and worked hard to get me the deal that I wanted. Thanks Barker Team More

by Ryan F
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Guidry, Chris Chiasson, Bonnie Bourgeois
Report | Print
Dec 03, 2024 -

Barker Buick GMC responded

Ryan, We are pleased to hear that you had an excellent experience with Bonnie and the rest of our team here at Barker Buick GMC. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. We look forward in assisting you in our Service and Parts Department. Let us know if you have any further needs, including oil changes and accessories you might like to order for your new vehicle. Enjoy your new vehicle, and have a great day!!

November 27, 2024

Very courteous from the start. Very fast service. Very very friendly. It was a very pleasant experience. More

by Randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwayne Chassion
Report | Print
Dec 03, 2024 -

Barker Buick GMC responded

Randy, We’re delighted to hear of your positive experience at Barker Buick GMC! We always strive to provide the utmost in customer service and quality. It makes us happy to know that you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day!

November 24, 2024

The work that was done was done correctly. However I requested a new key remote and specified I don't have time to bring truck back and forth they could keep as long as needed. After 2-3 weeks More

by Barryg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dwayne Chassion
Report | Print
Nov 27, 2024 -

Barker Buick GMC responded

Barry, Thank you for letting us know about your recent experience with Barker Buick GMC. I apologize if our service did not meet your expectations, and we appreciate you taking the time to share your concerns. I have forwarded this survey over to our General Manager, Keith Barker. I would like to discuss this matter further, please give me a call at 985-868-4400 at your earliest convenience. Thank you and I hope you have a great day. Lexie Cashio Facilitator 985-868-4400

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