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Barker Buick GMC Cadillac - Service Center

Bloomington, IL

4.7
518 Reviews

518 Reviews of Barker Buick GMC Cadillac - Service Center

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December 08, 2020

Have worked with Brian for many years and always know that he will take care of our service needs that fits our schedule. The courtesy car is an excellent service also. Very happy with this Dealership. More

by tomyost51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Eden
Dec 18, 2020 -

Barker Buick GMC Cadillac responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

December 08, 2020

Great Service! Came in for a Oil Change and Tire Rotation. Prompt service and on time. Easy drop off and pick up. Safe environment during these tuff times. More

by mrzemans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Mgr.
Dec 18, 2020 -

Barker Buick GMC Cadillac responded

It is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 04, 2020

This service department consistently performs above my expectations. Always finished on time and at the quoted price. I have been coming here for 15 years and I'm never disappointed. More

by frank.wood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan
Dec 18, 2020 -

Barker Buick GMC Cadillac responded

Wow, it's experiences like yours that really keep us motivated! Thank you for choosing Barker Motor Company and we hope to see you again.

November 28, 2020

Since buying a car at Barker and having service done on location, I find their mechanics and upfront personnel to be very knowledgable and helpful. More

by GCHURUK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kori Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2020 -

Barker Buick GMC Cadillac responded

Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Barker Motor Company and we hope to see you again.

November 28, 2020

Fantastic customer experience. All of the staff is friendly and helpful every time. Barker is the best! We purchased in Lexington and Travis and Steve were so helpful. Service in Bloomington was gr More

by kimmeb79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Ringo, Brian Eaton
Dec 08, 2020 -

Barker Buick GMC Cadillac responded

Hi, we're happy you found our staff to be so supportive during your experience here at Barker Motor Company. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 23, 2020

The service team is courteous, accurate, knowledgeable and on time. Oil change and tires rotated. The price was right and the car was ready ahead of time. More

by numanz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian in Service
Nov 28, 2020 -

Barker Buick GMC Cadillac responded

We want all our clients to have a comfortable and stress-free experience with us! Thank you for choosing Barker Motor Company and we hope to see you again.

November 10, 2020

Selling cars that needed work! Brakes were low and thumps . The sales manager was not willing to help me to get it resolved. I will never buy a vehicle at Barker again😡 More

by Lbrant1957
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian Brown
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2020 -

Barker Buick GMC Cadillac responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (309) 663-4391 to discuss your concerns, as your satisfaction is of utmost importance to us

Nov 13, 2020 -

Lbrant1957 responded

I did and your sales manager DICK Was not very helpful!!!

Nov 13, 2020 -

Barker Buick GMC Cadillac responded

Ok. I do apologize, Is there a good number to reach you at? Dick is out of the office this week, but we can follow up next week.

Nov 13, 2020 -

Lbrant1957 responded

443.942.6520 Leave me a message, I will be working, so I can call you back. Thank You If you pull my service paperwork you can read the service guys remarks on it, that shows the brake shoes are very low for the mileage that I have on this GMC 2017 And I just bought the SUV at the end of July 2020. I kept asking Brian the sales person, That the brakes did not feel right, and they are do not break smooth. And he assured me that it would go away in time. So I waited a couple of weeks and approached Dick, and he said the SUV passed. This is my first used.... vehicle I have ever bought. 🙁

November 07, 2020

I had a fabulous experience at Barker Buick GMC Cadillac. The service techs were polite and professional. When I was walking to the customer lounge the shuttle driver asked if I would like a cup of coffee! W More

by mwharton16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian,Mitch
Nov 10, 2020 -

Barker Buick GMC Cadillac responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!

November 02, 2020

They are always friendly and efficient. They always remember my name. The waiting area is clean and welcoming with plenty of coffee available. Excellent customer service. More

by ljh1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kori Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2020 -

Barker Buick GMC Cadillac responded

Hi, thanks for your feedback about our team. We're glad we could help! If you have any further questions, please give us a call. We're always happy to assist. Take care!

October 30, 2020

I went in for routine maintenance and the experience was great as usual. I was greeted promptly and they were ready to take the vehicle. During the inspection they found that another item needed service and More

by rpsiron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
Nov 10, 2020 -

Barker Buick GMC Cadillac responded

Hi, thank you for the wonderful feedback! If there is anything else that we may do for you, please do not hesitate to reach out and let us know. Take care!

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