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Barker Buick GMC Cadillac - Service Center

Bloomington, IL

4.7
562 Reviews

562 Reviews of Barker Buick GMC Cadillac - Service Center

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October 18, 2021

Always easy to get in for service when needed. Service managers are friendly, helpful and knowledgeable about your vehicle. More

by N.DONOVAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kori Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Eden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2021 -

Barker Buick GMC Cadillac responded

We're glad to hear you found our staff was so knowledgeable and helpful! Thank you for choosing Barker Motor Company and we hope to see you again.

October 04, 2021

I have been part of this dealership for many years. The service department is fantastic. The service writers know their product and will talk you through the repair process. Brian has been my service write More

by JDJ925
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Shoemaker
3.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Eden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lacey Thilmony
Oct 07, 2021 -

Barker Buick GMC Cadillac responded

Hello, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If there's anything further we can do for you, we are happy to help!

October 01, 2021

Service Rep, Brian, could not find my appointment, as it had accidentally been given to someone before me with the same vehicle. Brian then went to see if they could fit me in as it was 4pm and luckily they More

by cvincent2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Eden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Barker Buick GMC Cadillac responded

Hello there, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

September 27, 2021

Great group of people who took good care of my vehicle needs. Work was completed by the time they said it would be More

by jsmay75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lacey Thilmony
Sep 29, 2021 -

Barker Buick GMC Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!

September 27, 2021

It s always a pleasant experience to bring my car in for service, they are professional and curitous. The shuttle is also great the driver was very friendly and safe. More

by rvozzella0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Eden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2021 -

Barker Buick GMC Cadillac responded

Hi, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you, and have a fantastic day!

September 26, 2021

They are the best. I appreciate that they are professional as well as personable. They always listen to my concerns and provide swift response. More

by PEGGYANNMILTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Eden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Barker Buick GMC Cadillac responded

We appreciate your positive review about your recent experience with us! Thank you for choosing Barker Motor Company and we hope to see you again.

September 23, 2021

Brian and Lacey are AWESOME! Above and beyond customer service always! Service people rock too making sure all us in working order! More

by MP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Eden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lacey Thilmony
Sep 27, 2021 -

Barker Buick GMC Cadillac responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 16, 2021

Oil change and rotation out on 45 minutes. Thanks to the working class to make this possible. More

by mjboylan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lacey Thilmony
Sep 24, 2021 -

Barker Buick GMC Cadillac responded

Hi. We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

September 14, 2021

Over the top quality and care here. Highly suggest them for any repairs. Everyone is very helpful. More

by justin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Eden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete
Sep 15, 2021 -

Barker Buick GMC Cadillac responded

Hi, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

September 08, 2021

Prompt and friendly service. Explained what needed to be done and why. Bill gave me a price and it seemed reasonable. They called when they had questions. Work was finished when they said it would be. More

by Neal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Shoemaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Eden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lacey Thilmony
Sep 09, 2021 -

Barker Buick GMC Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Barker Motor Company! We sincerely value your business and look forward to your next visit!

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