Barker Buick GMC Cadillac - Service Center
Bloomington, IL
518 Reviews of Barker Buick GMC Cadillac - Service Center
Always goes above & beyond, alway prompt service, calls to make sure we were happy with the service, love that they can text to let you know your car is ready to make sure we were happy with the service, love that they can text to let you know your car is ready More
Don't pay the high price. I thought the service would be around 550 and came in well over 750. They said that the connectors to my airbag sensor had corrosion and extra labor to clean and reconnect. be around 550 and came in well over 750. They said that the connectors to my airbag sensor had corrosion and extra labor to clean and reconnect. I suspect that this could be why my airbag light came on and off which I told them when I brought it in. My gut says that I think the sensor was not broken and since they had the sensor part which was over 300 just put it on and charged me for it and for the extra labor to clean the connectors. Just my gut feeling. No one called to let me know it was going to cost quite a bit more and wasn't till it was done did I find out the added costs. This is why we don't trust mechanics and dealers. More
My last service visit was not good. I made an appointment but when I got there they said I did not have an appointment. They have me to come back an hour later. This happen to me once before at appointment but when I got there they said I did not have an appointment. They have me to come back an hour later. This happen to me once before at your dealership. More
Service department was very friendly and accommodating to my schedule,keep me informed of progress and any problems that may arisen we will be back. to my schedule,keep me informed of progress and any problems that may arisen we will be back. More
Sean provided assistance in purchasing our second Cadillac with Barker. Trade in was easy and he was able to find a new vehicle with the features we were looking for. Service has been done on th Cadillac with Barker. Trade in was easy and he was able to find a new vehicle with the features we were looking for. Service has been done on the vehicle and it has been easy to schedule and the car is ready on time. Barker makes owning a Cadillac easy! More
Organized, easy to work with, value, and more thorough than others than others More
We usually have a great experience here as we have purchased 3 vehicles from Barker over the past 4 years. For some reason our information has been switched as to who is the primary contact for each c purchased 3 vehicles from Barker over the past 4 years. For some reason our information has been switched as to who is the primary contact for each car. After about 20 minutes of discussing this and getting it "fixed" I get an email addressed to my spouse and not me as they worked on MY car not HERS. Guess we will see if this is truly fixed the next time we take her car into the shop for the oil change. More
Pete is awesome Jake is awesome too. They are great to work with They are knowledgeable in the products and make sure that you have the right vehicle work with They are knowledgeable in the products and make sure that you have the right vehicle More
The team always does a nice job or keeping you informed of status and explaining anything that is needed. Been getting GM vehicles serviced here for years and plan to continue. of status and explaining anything that is needed. Been getting GM vehicles serviced here for years and plan to continue. More