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Barker Buick GMC Cadillac - Service Center

Bloomington, IL

4.7
518 Reviews

518 Reviews of Barker Buick GMC Cadillac - Service Center

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August 14, 2021

Always goes above & beyond, alway prompt service, calls to make sure we were happy with the service, love that they can text to let you know your car is ready More

by happydee1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Shoemaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Eden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben one of the technicians, Lacey Thilmony
Aug 17, 2021 -

Barker Buick GMC Cadillac responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

July 30, 2021

Don't pay the high price. I thought the service would be around 550 and came in well over 750. They said that the connectors to my airbag sensor had corrosion and extra labor to clean and reconnect. More

by johnla.lancaster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
not sure
Aug 20, 2021 -

Barker Buick GMC Cadillac responded

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Barker Motor Company (309) 663-4391

July 30, 2021

My last service visit was not good. I made an appointment but when I got there they said I did not have an appointment. They have me to come back an hour later. This happen to me once before at More

by lnagreski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin Blakeney
Aug 16, 2021 -

Barker Buick GMC Cadillac responded

Hello, thank you for sharing your experience! We always strive to provide top quality service to every guest, and would like to make sure we get you the correct date and time for your next appointment. Please reach out at 309-663-4391

Aug 16, 2021 -

lnagreski responded

I will have the car serviced at a different dealership.

July 22, 2021

Service department was very friendly and accommodating to my schedule,keep me informed of progress and any problems that may arisen we will be back. More

by harriscd1952
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lacy in service was very helpful
Aug 16, 2021 -

Barker Buick GMC Cadillac responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 16, 2021

Sean provided assistance in purchasing our second Cadillac with Barker. Trade in was easy and he was able to find a new vehicle with the features we were looking for. Service has been done on th More

by ray.mcevoy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2021 -

Barker Buick GMC Cadillac responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 01, 2021

Organized, easy to work with, value, and more thorough than others More

by mike.kiley2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Barker Buick GMC Cadillac responded

Wow, we're glad you had such a wonderful experience with us! If you have any further questions, please don't hesitate to reach out!

June 23, 2021

Already told you this and I don't like taking more than one survey. More

by crusii43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean
Jun 24, 2021 -

Barker Buick GMC Cadillac responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

June 18, 2021

We usually have a great experience here as we have purchased 3 vehicles from Barker over the past 4 years. For some reason our information has been switched as to who is the primary contact for each c More

by David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lacey
Jun 21, 2021 -

Barker Buick GMC Cadillac responded

Hi, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Have a great day.

June 07, 2021

Pete is awesome Jake is awesome too. They are great to work with They are knowledgeable in the products and make sure that you have the right vehicle More

by THOWES2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake, terry, Travis and nick in Lexington
Jun 08, 2021 -

Barker Buick GMC Cadillac responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Take care!

June 07, 2021

The team always does a nice job or keeping you informed of status and explaining anything that is needed. Been getting GM vehicles serviced here for years and plan to continue. More

by FARNEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Exen
Jun 08, 2021 -

Barker Buick GMC Cadillac responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Take care!

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