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Barker Buick GMC Cadillac - Service Center

Bloomington, IL

4.7
562 Reviews

562 Reviews of Barker Buick GMC Cadillac - Service Center

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May 05, 2022

isolated the problem and took care of it. The car runs well now as the correct the mistake of the other dealership. More

by DSDPMILLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Eden
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Barker Buick GMC Cadillac responded

Hi there! We're so happy we were able to help you out! Thank you so much again for your feedback! We hope you have a great day!

May 02, 2022

Good service but labor was crazy. Had a software update which cost $30 and labor was almost $300. More

by Football9755
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Eden
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Barker Buick GMC Cadillac responded

Hi, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (888) 894-2851 to discuss your concerns, as your satisfaction is of utmost importance to us.

April 29, 2022

Service team was very friendly and prompt with completing the scheduled service on my truck. More

by loganandersonjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Eden
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022 -

Barker Buick GMC Cadillac responded

Hi, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

April 25, 2022

Everything went as planned! Done on time and a great price ! Service folks are very nice and informative! Pete went out of his way to get appointment at last minute! Really appr More

by ccbiggs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Shoemaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Eden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lacey Thilmony
Apr 29, 2022 -

Barker Buick GMC Cadillac responded

Hi, we're happy you found our staff to be so supportive during your experience here at Barker Motor Company. We hope you have a great day!

April 25, 2022

The work on my car was completed a day early and was all done well. They even washed my car! More

by GEO-JEANNE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Shoemaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Eden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2022 -

Barker Buick GMC Cadillac responded

Hello, thank you for sharing your positive experience! We hope you have a great day!

April 23, 2022

Their attention, expertise, and friendliness makes Barker my #1 service dealer. They will show me what required and recommended service needs to be done on my truck, then it’s up to me to decide the priority More

by chappyt91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Eden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2022 -

Barker Buick GMC Cadillac responded

Hi, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

April 20, 2022

Brain Eden in Service is outstanding. Work was a bit pricey, but worth the service. More

by JOTT2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Eden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2022 -

Barker Buick GMC Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to Brian Eden here at Barker Motor Company! If you have any further questions, please don't hesitate to reach out!

April 20, 2022

I brought my truck in for a recall. Service much faster than they told me. Great experience. More

by robalbert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Eden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2022 -

Barker Buick GMC Cadillac responded

Hello, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Barker Motor Company

April 18, 2022

Service managers are knowledgeable, friendly, and courteous. The waiting area is clean and inviting. I will continue to use Barker’s Buick for all my services. More

by N.DONOVAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Eden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dillon, Kori
Apr 22, 2022 -

Barker Buick GMC Cadillac responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 08, 2022

I am very please with all Departments of this Dealership. I do not care for you word minimum of this Survey. It is like you are trying to drive the narrative a bit much. More

by brentscott1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Eden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Barker Buick GMC Cadillac responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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