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Barker Buick GMC Cadillac - Service Center

Bloomington, IL

4.7
518 Reviews

518 Reviews of Barker Buick GMC Cadillac - Service Center

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September 06, 2022

Everyone welcomes the customers, helps you find your sales consultant, offers assistance and does all of with a great attitude. The follow up by the team to make sure we were 100% satisfied with our pu More

by tanyar0574
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Shoemaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Eden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Misty Yount , Dillon Weed
Sep 11, 2022 -

Barker Buick GMC Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Barker Motor Company! If you're ever in need of more help, please let us know!

September 03, 2022

This dealership did an excellent job fixing my difficult to diagnose air conditioner issue on my truck. It did take several tries but they were persistent and it appears to be fixed. Andy Traeger and his te More

by rdierkes5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Eden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Traeger, service tech Ben (I don't know his last name)
Sep 07, 2022 -

Barker Buick GMC Cadillac responded

Hello there, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 03, 2022

Quick and easy check in, completed service in professional and courteous manner, great service start to finish!! More

by OOPIE4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Shoemaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Eden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2022 -

Barker Buick GMC Cadillac responded

It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

August 31, 2022

Scheduling easy, service advisor extremely helpful, repairs completed in a timely fashion. Very reliable service department! More

by REIDDSKT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Eden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Ringo
Sep 04, 2022 -

Barker Buick GMC Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Barker Motor Company

August 28, 2022

Great staff. Nice waiting room. Very prompt. Like the reminders that it’s time for service. More

by debracgrant1954
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Shoemaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2022 -

Barker Buick GMC Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

August 23, 2022

Great customer service and listen to wants and needs of the customer. All staff friendly! More

by aritchie2009@hotmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Shoemaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2022 -

Barker Buick GMC Cadillac responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

August 20, 2022

Great customer service and they kept me informed of status of my truck maintenance completion. More

by tarpo59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Shoemaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

Barker Buick GMC Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

August 18, 2022

Great service and a very professional and knowledgeable staff! Brian is always pleasant and has great customer service!! More

by jberry56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Eden
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2022

Why write a review? Apparently no one reads them. Still waiting for someone to respond to my review from service on June 8, 2022. I was scammed and have not heard a word More

by GREGSTRUVE
Quality Of Work
Recommend Dealer
No
Employees Worked With
Did not get his name
Aug 19, 2022 -

Barker Buick GMC Cadillac responded

Hi, thank you for taking the time to leave us feedback about your experience with us. Here at Barker Motor Company, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager Pete Traeger at 309-663-4391 to discuss ways we can better serve you in the future. I know Pete did try reaching out to you yesterday.

August 16, 2022

On time and noticed a tire defect that required immediate attention from the tire installer. Thank you! More

by MMORREL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Shoemaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

Barker Buick GMC Cadillac responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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