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Barker Buick GMC Cadillac - Service Center

Bloomington, IL

4.7
518 Reviews

518 Reviews of Barker Buick GMC Cadillac - Service Center

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October 13, 2022

Once again, your customer service was thorough and great. I constantly recommend Barker to my friends. More

by STEVE.VEATCH.DUKE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Shoemaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2022 -

Barker Buick GMC Cadillac responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

October 13, 2022

I was in and out in a hurry for this recall. Staff was friendly and helpful. More

by SALOWITZ54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Eden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2022 -

Barker Buick GMC Cadillac responded

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

October 05, 2022

I love the clean atmosphere and professional salesmen with great customer service. Brian makes sure my Cadillac SRX is well serviced More

by Anthony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Shoemaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Eden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dillon Weed
Oct 11, 2022 -

Barker Buick GMC Cadillac responded

Anthony, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Barker Motor Company. If you have any further questions, please give us a call. We're always happy to help!

September 27, 2022

I took in my 2019 GMC Canyon due to issues with my transmission slipping when it’s cold between first and second gear. I drove it there, so it was warmed up. They kept it over night, but they said the More

by rbnelson03
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Shoemaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Barker Buick GMC Cadillac responded

We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (888) 894-2851 so we can work towards a resolution.

Oct 03, 2022 -

rbnelson03 responded

I didn’t intend it to be negative. I’ll contact you and see what we can do.

September 25, 2022

Very well trained and customer service oriented staff, top to bottom. I would recommend this team to anyone who desires quality work on their vehicle! Thank You much Barker! More

by age52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Shoemaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Barker Buick GMC Cadillac responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 18, 2022

Tire replacement - would have liked a larger inventory to select from. But all was good More

by karlbrondell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Eden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2022 -

Barker Buick GMC Cadillac responded

Thank you for choosing Barker Motor Company as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

September 17, 2022

Excellent communication and everything was explained. Service was done quickly. Car was clean after the service appointment More

by tatumhit3132
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Shoemaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

Barker Buick GMC Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 17, 2022

Barkers service center is the best! Brian is always very helpful and has been for many of our service trips to Barkers! Always courteous and helpful. We will continue to take our veh More

by marsharae.anderson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Eden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

Barker Buick GMC Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 14, 2022

Requested work was done, correctly, on time and within the estimated cost. I trust Barker with all of my 3 vehicles. More

by Tough Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Shoemaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Eden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dillon Weed
Sep 18, 2022 -

Barker Buick GMC Cadillac responded

Hello there, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

September 06, 2022

Service to the vehicle was quick for the oil change. Service reps were courteous and helpful. More

by ydsnhim87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Shoemaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2022 -

Barker Buick GMC Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

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