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Barker Buick GMC Cadillac - Service Center

Bloomington, IL

4.7
562 Reviews

562 Reviews of Barker Buick GMC Cadillac - Service Center

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February 20, 2025

Nothing special. Routine service. Hard to understand why in 2025 credit cards aren’t accepted without a fee by such a large business (that by the way sends out soli More

by WENSLEYH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Eden
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2025 -

Barker Buick GMC Cadillac responded

Thank you for taking the time to leave us your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (309) 663-4391 when you have a chance. Thank you, and we look forward to hearing from you.

February 13, 2025

good ok good great awesome good great a a a a a a a a a More

by EDAIRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Eden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Barker Buick GMC Cadillac responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 13, 2025

Excellent customer service. We really appreciate it Looking forward to our next visit. Thank you More

by lsmaling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Shoemaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Eden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Barker Buick GMC Cadillac responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 08, 2025

Brian has been very helpful with my vehicle issue but the noise remains. When turning the wheel I get a popping noise. More

by kh0171
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Eden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Barker Buick GMC Cadillac responded

We really appreciate your feedback! We would like the opportunity to address your concerns. Please reach out to us directly at (309) 663-4391 when you have a chance. Thank you, and we look forward to hearing from you.

February 08, 2025

Good service and a nice customer waiting area with coffee, water and snakes, Shuttle service is great More

by ljhickey
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Shoemaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Eden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Barker Buick GMC Cadillac responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

February 04, 2025

If it woudl let me give 0 stars i would. Took truck in for a "tune up". it was clear that they rushed through the process. oil cap left off, old spark plug left by wiper blades. a few wee More

by dwick
Workmanship
Recommend Dealer
No
Employees Worked With
Bill Shoemaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Barker Buick GMC Cadillac responded

We regret to hear that you had this experience with us. When you have an opportunity, please reach out to us at (309) 663-4391 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

February 04, 2025

Great service, friendly staff that explained what our vehicle needed and approximately how long the work would take. Highly recommend Barker for all your service needs. More

by dhanchett1812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Shoemaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Eden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ
Feb 10, 2025 -

Barker Buick GMC Cadillac responded

Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 04, 2025

Took 4 days to do my car and the service writer could not tell me what they were doing to it. I asked before we scheduled and asked when we dropped it off all I got was I don't know. Not Happy at all with th More

by donald.builta
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Eden
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Barker Buick GMC Cadillac responded

Thank you for reaching out to us. We regret to hear about the situation you have described. If you are willing to give us another chance, please contact us at (309) 663-4391 so we can understand your situation better in order to try and turn your experience around. Thank you, Barker Motor Company

January 26, 2025

Worked with Bill Several times and he always does a great job organizing and keeping you informed. More

by jeff.elston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Shoemaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Barker Buick GMC Cadillac responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 26, 2025

customers are greeted immediately at service and sales reasons for service resolved at visit thanks More

by alyn5
Recommend Dealer
Yes
Employees Worked With
Brian Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Shoemaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Eden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Barker Buick GMC Cadillac responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.