Barker Buick GMC Cadillac - Service Center

Each time I call Brian or Bill with an issue both of them work quickly to find a way to fix my problem. They always try to work around my schedule to make sure getting my vehicle serviced there is as conve work quickly to find a way to fix my problem. They always try to work around my schedule to make sure getting my vehicle serviced there is as convenient as possible. They make it easy to keep coming back. I bought my vehicle there new in 2015 and their service department is the only one that has ever worked on my vehicle. More

Brought car in for fix and paid for something that didn't fix the problem. Now they want me to bring it back and pay again in the hopes that they diagnosis it correctly this time. Don't waste your time wit fix the problem. Now they want me to bring it back and pay again in the hopes that they diagnosis it correctly this time. Don't waste your time with this service area, or you'll be scammed by their "diagnostic guesses" too. More

Always pleasant. Staff is very helpful and friendly. I never wait very long either. Clean environment. Staff is very helpful and friendly. I never wait very long either. Clean environment. More

Very efficient and friendly. Always gets my vehicle back to me when I request a certain time Always gets my vehicle back to me when I request a certain time More

This was our visit to the service department and we were very pleased with the service. No long wait time. very pleased with the service. No long wait time. More

Great service, clean professional, quick turn around tome. Fast to inform us when it was done tome. Fast to inform us when it was done More

Car hood wasn’t completely closed. I didn’t notice it until yesterday and I drove on the highway. I’m lucky it didn’t unlock. I didn’t notice it until yesterday and I drove on the highway. I’m lucky it didn’t unlock. More

I bought a terrain about 11 month ago. 3 days after I got it, it was smoking bad! They came and picked up my car and "fixed it" 2 days after them i sent a video to an employee stating my c 3 days after I got it, it was smoking bad! They came and picked up my car and "fixed it" 2 days after them i sent a video to an employee stating my car still wasn't fixed. They came and got it again and it needed the motor replaced. That was a roller coaster of emotions. Fast forwards to August I reached out that there was a noise in my car and it needed looked at again. I take my car there pay the diagnose fee and them stating it should be fixed. I got right outside of town and the same noise was still there. I took it back they fixed it again but also found it was leaking oil. I expressed to a manager that I havent had this car a year and this is the 2nd MAJOR issue with it. I expressed again I was only buying a newer car because i needed something RELIABLE to get my children to their sporting events. They were going to "run numbers" and get back to me. Turns out I just got a call to come pick up my car. After I asked questions then it was "theres nothing we can do your car isnt worth whats owed" The orginal receipt was taken out of my car I never received it back or the receipt to show what was done the second time. I was also supposed to be called to go over extended warranty options at cost "because thats all we can offer" Here we are a month later still no receipts and still no phone call to discuss warranty options. Once they make the sale, it seems the customer doesnt matter anymore. More