Barker Buick GMC Cadillac - Service Center
Bloomington, IL
514 Reviews of Barker Buick GMC Cadillac - Service Center
They try hard to make buying a wonderful experience before during and after the sale before during and after the sale More
always prompt and respponsive. and knowledgeable about the cars they service and sell. Also very good coffee and cookies. and knowledgeable about the cars they service and sell. Also very good coffee and cookies. More
Very professional Services They communicate well Good team Responsive I like the service Stay in close contact well Good team Responsive I like the service Stay in close contact More
Not customer friendly at all. It's as if they don't care whether I take my business there or not. The actual service to my truck has been well, but the customer-facing component It's as if they don't care whether I take my business there or not. The actual service to my truck has been well, but the customer-facing component of my visits is average, at best. More
Service techs need remedial training. Another garage had to fix their work on shocks and oil cooler lines. Will not use them again. Another garage had to fix their work on shocks and oil cooler lines. Will not use them again. More
Loved this dealership! Misty answered all my questions & concerns! I’m so happy I bought my vehicle here! Misty & I have become really good friends! Misty answered all my questions & concerns! I’m so happy I bought my vehicle here! Misty & I have become really good friends! More
Bill is a guy that always listens to his customers and will explain any and all repairs as needed. will explain any and all repairs as needed. More
Everyone is so friendly in the service department. It would be nice if they ran the car through a car wash once they are done working on it. It would be nice if they ran the car through a car wash once they are done working on it. More
Service staff is all about business. Not friendly at all. If a GMC dealership was closer by, I would go to it. Matter of fact, I used to utilize Lighthouse in Morton; may just return Not friendly at all. If a GMC dealership was closer by, I would go to it. Matter of fact, I used to utilize Lighthouse in Morton; may just return there. They treated my as if they cared about me and valued my business. Barker - I feel like a number, in and out, with hardly a thank-you. I will say the appointment-guy, can't remember his name, is pleasant to work with and is customer friendly. However, as stated above, can't say that about the remainder of the service staff (those in the office). More
Above and beyond support and service! The sales and service team did much more than necessary to get us situated. The sales and service team did much more than necessary to get us situated. More