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Barker Buick GMC Cadillac - Service Center

Bloomington, IL

4.7
518 Reviews

518 Reviews of Barker Buick GMC Cadillac - Service Center

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November 19, 2024

Need to communicate better with their customers on what’s going on with their vehicles while in the shop being worked on for specific problems More

by peg6263
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Eden
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2024

Brian was great to work with. Thanks for the great experience. Very happy with our purchase More

by gbeecher0
Recommend Dealer
Yes
Employees Worked With
Brian Eden
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2024

Having an intermitting problem makes it hard to repair, the service was as good as can be expected for issue at hand. More

by telman48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Shoemaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Barker Buick GMC Cadillac responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 14, 2024

Kori was phenomenal. Even coming in on his day off to complete my sale! Kori took the time to teach me everything I needed to know about my vehicle and the infotainment s More

by tylerthompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kori Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Barker Buick GMC Cadillac responded

We're happy you found our staff to be so supportive during your experience here at Barker Motor Company. We sincerely value your business and look forward to your next visit!

November 08, 2024

They try hard to make buying a wonderful experience before during and after the sale More

by honna12345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Shoemaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Eden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Barker Buick GMC Cadillac responded

We appreciate you taking the time to leave us this feedback. We hope you have a great day!

November 05, 2024

always prompt and respponsive. and knowledgeable about the cars they service and sell. Also very good coffee and cookies. More

by benderpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Shoemaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Eden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Barker Buick GMC Cadillac responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 05, 2024

Very professional Services They communicate well Good team Responsive I like the service Stay in close contact More

by bob.heneghan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Eden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Barker Buick GMC Cadillac responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 03, 2024

Not customer friendly at all. It's as if they don't care whether I take my business there or not. The actual service to my truck has been well, but the customer-facing component More

by Mower Man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shane?
Nov 05, 2024 -

Barker Buick GMC Cadillac responded

Thank you for taking the time to leave us feedback about your experience with us. Your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call at (309) 663-4391 so we can discuss your experience further. We look forward to hearing from you.

November 02, 2024

Service techs need remedial training. Another garage had to fix their work on shocks and oil cooler lines. Will not use them again. More

by John Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Eden
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Barker Buick GMC Cadillac responded

John, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Here at Barker Motor Company, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (309) 663-4391 to discuss ways we can better serve you in the future.

November 02, 2024

Loved this dealership! Misty answered all my questions & concerns! I’m so happy I bought my vehicle here! Misty & I have become really good friends! More

by roxiekromminga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Eden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Misty sold me my vehicle
Nov 05, 2024 -

Barker Buick GMC Cadillac responded

We appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

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