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Barker Buick GMC Cadillac - Service Center

Bloomington, IL

4.7
514 Reviews

514 Reviews of Barker Buick GMC Cadillac - Service Center

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November 08, 2024

They try hard to make buying a wonderful experience before during and after the sale More

by honna12345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Shoemaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Eden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Barker Buick GMC Cadillac responded

We appreciate you taking the time to leave us this feedback. We hope you have a great day!

November 05, 2024

always prompt and respponsive. and knowledgeable about the cars they service and sell. Also very good coffee and cookies. More

by benderpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Shoemaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Eden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Barker Buick GMC Cadillac responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 05, 2024

Very professional Services They communicate well Good team Responsive I like the service Stay in close contact More

by bob.heneghan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Eden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Barker Buick GMC Cadillac responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 03, 2024

Not customer friendly at all. It's as if they don't care whether I take my business there or not. The actual service to my truck has been well, but the customer-facing component More

by Mower Man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shane?
Nov 05, 2024 -

Barker Buick GMC Cadillac responded

Thank you for taking the time to leave us feedback about your experience with us. Your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call at (309) 663-4391 so we can discuss your experience further. We look forward to hearing from you.

November 02, 2024

Service techs need remedial training. Another garage had to fix their work on shocks and oil cooler lines. Will not use them again. More

by John Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Eden
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Barker Buick GMC Cadillac responded

John, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Here at Barker Motor Company, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (309) 663-4391 to discuss ways we can better serve you in the future.

November 02, 2024

Loved this dealership! Misty answered all my questions & concerns! I’m so happy I bought my vehicle here! Misty & I have become really good friends! More

by roxiekromminga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Eden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Misty sold me my vehicle
Nov 05, 2024 -

Barker Buick GMC Cadillac responded

We appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

October 31, 2024

Bill is a guy that always listens to his customers and will explain any and all repairs as needed. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Shoemaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Barker Buick GMC Cadillac responded

David, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

October 30, 2024

Everyone is so friendly in the service department. It would be nice if they ran the car through a car wash once they are done working on it. More

by neboulw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Shoemaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Barker Buick GMC Cadillac responded

We appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (309) 663-4391 when you have a chance. Thank you, and we look forward to hearing from you.

October 23, 2024

Service staff is all about business. Not friendly at all. If a GMC dealership was closer by, I would go to it. Matter of fact, I used to utilize Lighthouse in Morton; may just return More

by Mower Man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shane?
Oct 26, 2024 -

Barker Buick GMC Cadillac responded

We appreciate your honest feedback, as we are always looking for ways to improve. Thank you for leaving feedback. Please reach out to us at (309) 663-4391 so we may identify ways to improve your experience.

October 19, 2024

Above and beyond support and service! The sales and service team did much more than necessary to get us situated. More

by jmzook88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Shoemaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Traeger
Oct 25, 2024 -

Barker Buick GMC Cadillac responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

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