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Barker Buick GMC Cadillac - Service Center

Bloomington, IL

4.7
582 Reviews

582 Reviews of Barker Buick GMC Cadillac - Service Center

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June 19, 2025

Fast friendly service. Gets you in and out in a timely manner. Answers all your questions. More

by Clawrence230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Francisco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Barker Buick GMC Cadillac responded

We're glad everything was completed quickly and to your satisfaction! We hope to see you soon!

June 19, 2025

I feel like I and my car are always treated well, from the purchase of it, to the maintenance. More

by amyjgeorgi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Shoemaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Eden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Stine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Francisco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Barker Buick GMC Cadillac responded

Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 19, 2025

I feel like the customer service when checking in is really lacking. It always seems like they are being put out to check you in and it takes too long when you have already called to schedule for a spec More

by evasquenz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Eden
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Barker Buick GMC Cadillac responded

Thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (309) 663-4391 when you have a chance. Thank you, and we look forward to hearing from you.

June 18, 2025

Met and checked in with a very pleasant service rep as planned at 8:00 am. We briefly discussed plans for my Sierra Service Appointment. Work was completed promptly and at a very reasonable price. Thank y More

by Skip02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Shoemaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Stine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Francisco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Barker Buick GMC Cadillac responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

June 17, 2025

Hard to trust them after they show you a cabin filter that's dirty, claiming you need a new one, and when you get home, you take it out, and it's not the one they showed you. Also seemed to take a long t More

by PBLOOM0217
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Francisco
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Barker Buick GMC Cadillac responded

We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please contact us at (309) 663-4391 when you have an opportunity, and we will be more than happy to try and turn your experience around.

June 09, 2025

It was easy to make an appointment, and the waiting room was very nice. Had the car in for routine oil change and tire rotation. Car was ready in reasonable time. More

by j.w.rapp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Eden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Barker Buick GMC Cadillac responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 08, 2025

The customer service is always great and appreciated. Took my Cadillac in for an oil change and a tire rotation, so wasn’t expecting it to take too long. Had I known it would be over an hour, I probably More

by ktgrady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Eden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I have no idea who Bill is but Tony was friendly and polite
Jun 12, 2025 -

Barker Buick GMC Cadillac responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (309) 663-4391 to discuss your concerns, as your satisfaction is of utmost importance to us.

June 06, 2025

Ordered touch-up paint pen for my truck. Parts department said it would take about a week, but only took 3 days. They called me and said it was ready for pickup & got it the next day. Very p More

by rj.terlesky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Shoemaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Eden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2025 -

Barker Buick GMC Cadillac responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 04, 2025

The service met expectations. It was a 90,000+ service interval. An oil change and multi-point inspection were performed. More

by clcktt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
“Anthony Francisco
Jun 08, 2025 -

Barker Buick GMC Cadillac responded

We appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

June 03, 2025

First oil change. Tire rotation and wash. On time in and out. Thanks service team. More

by mjboylan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Shoemaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Eden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2025 -

Barker Buick GMC Cadillac responded

Our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!

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