Barber Ford - Service Center

The gentleman that greeted me inside the garage were very kind and friendly. They told me 1 hour for the oil change and it was faster than that. kind and friendly. They told me 1 hour for the oil change and it was faster than that. More

After years of excellent service, I was very disappointed when I found that my oil leaking engine needed replacing despite being told that there was "nothing to worry about and no need to keep checking oil c when I found that my oil leaking engine needed replacing despite being told that there was "nothing to worry about and no need to keep checking oil consumption." More concerning was the fact that there was no record of the oil change or three oil consumption visits I had made to make sure there wasn't a problem. Sorry, but this is a deal breaker. More

Repair took way too long to complete. Wasn't keep up to date on repair. Labor for job was way high for the job being done. Wasn't keep up to date on repair. Labor for job was way high for the job being done. More

They worked me in at a very busy time. The job was completed earlier than I expected. EVERYONE was polite, professional and great to work with. If I need to buy a car, the service I receiv The job was completed earlier than I expected. EVERYONE was polite, professional and great to work with. If I need to buy a car, the service I receive will play a role in my decision. More

This review is for service. Since they forgot to do things I asked for over my last 2 service visits, I question whether my oil really got changed, or my tires got rotated. And Since they forgot to do things I asked for over my last 2 service visits, I question whether my oil really got changed, or my tires got rotated. And when we picked up the car, the paperwork could not be found. More

Can I ask for a better dealership to take my car everyone that works there is outstanding behind the counter to the worker in the garage. Excellent work. that works there is outstanding behind the counter to the worker in the garage. Excellent work. More

Very pleased with the service,knowlege,and kindness of the people.A nice waiting room was provided . the people.A nice waiting room was provided . More

It took a little longer than at first anticipated. But the problem was resolved and I am very satisfied with the service. But the problem was resolved and I am very satisfied with the service. More

Dropped off vehicle for an oil change and never received a call that it was finished. I sent the service coordinater a text, no response. Finally called the dealership and the response was, "yes, it's bee a call that it was finished. I sent the service coordinater a text, no response. Finally called the dealership and the response was, "yes, it's been done for a while." Would have been nice to get a call once it was done!! Went to pick it up and it took FOREVER!! Forever to be waited on, then forever for the gentleman to find my vehicle. Ultimately I had to walk around multiple parking lots to find the truck. Might try another Ford dealer for the next service, even if it means a longer drive. More

Its more the service department rather than the dealership. Daron in service was great to work with. He kept me informed and was courteous throught. I will alway contact Daron if I should have a dealership. Daron in service was great to work with. He kept me informed and was courteous throught. I will alway contact Daron if I should have any other issues. More