Barber Ford

Awesome new truck lease. I leased a brand new F150 this week. My overall experience was awesome. Lindsey was extremely helpful. This was my best experience leasing a vehicl I leased a brand new F150 this week. My overall experience was awesome. Lindsey was extremely helpful. This was my best experience leasing a vehicle. Thank you very much. Both my wife and I love the truck. More

Explorer Love my New Explorer!! Kyle was a great sales person to work with, super fun, outgoing and wasn’t at all pushy with the sale! I can’t thank him enough Love my New Explorer!! Kyle was a great sales person to work with, super fun, outgoing and wasn’t at all pushy with the sale! I can’t thank him enough for taking time out of his days to help me out! More

New truck purchase I purchased a new F 150 this week. My overall experience was great, as usual. Pete was very helpful, patient, and made the purchase go seamlessly. I purchased a new F 150 this week. My overall experience was great, as usual. Pete was very helpful, patient, and made the purchase go seamlessly. I always felt that my needs were always a priority. Barber Ford is a very friendly place and I always feel welcome. We are greeted by name always and feel that we are important to their dealership. I believe we have built a long term relationship with them and they first, and foremost, want us to be satisfied both before and after the sale. More

AMAZING CUSTOMER SERVICE They went out of their way to find the exact car my wife wanted. She wanted a (Used) Explorer. She wanted a certain color, with certain options. They They went out of their way to find the exact car my wife wanted. She wanted a (Used) Explorer. She wanted a certain color, with certain options. They are AMAZING!!! Thanks Guys! More

First Vehicle Lease This was a first time leasing. We worked with Kyle. We went in with what we wanted and also what we could reasonably manage cost-wise, and we left w This was a first time leasing. We worked with Kyle. We went in with what we wanted and also what we could reasonably manage cost-wise, and we left with a new EcoSport. Kyle took the time to show us all the features and made sure my wife was comfortable with the Sync functions. We feel confident moving forward through the life of the lease, that we will be taken care of. More

Worst Dealer Ever! Really sketchy and lies about warranties. I drove from Grand Rapids to purchase their 2016 Ford Transit-350 XLT, Vin number: 1FBZX2CG1GKA11213. I was shocked at closer inspection to find a I drove from Grand Rapids to purchase their 2016 Ford Transit-350 XLT, Vin number: 1FBZX2CG1GKA11213. I was shocked at closer inspection to find a rusted drywall screw holding on the driver-side rear fender, the driver side lower trim piece completely flapping, dents, scratches that were not disclosed. Worse than that, they played dumb on these issues, even though they have had it for over 4 months and have been driving it as their personal shuttle bus. Specifically, it was Ben Kleis who was wonderfully helpful on the phone, but once I got there in person he acted as if he never knew the issues. He did share how much the employees used it for personal use, and even bragged that their use of it was a "good thing" because it would mean it had been taken care of, which it wasn't. But then he switched to pressure sales when he realized I wasn't buying it. Be warned. More

Purchased new explorer We purchased a 2017 ford explorer from Lindsey. She was awesome. Very helpful in finding what we wanted! Great experience again!! We had excellent ser We purchased a 2017 ford explorer from Lindsey. She was awesome. Very helpful in finding what we wanted! Great experience again!! We had excellent service from start to finish. Highly recommend! More

M&J/ 2F150's and 1Explorer The Explorer was the third vehicle that we purchased from Barber 2 F150's and 1 explorer. All three buying experiences have been enjoyable. We purc The Explorer was the third vehicle that we purchased from Barber 2 F150's and 1 explorer. All three buying experiences have been enjoyable. We purchased the first 150 in 2010 when the salesman gave us a better price on the same vehicle than 2 other dealerships. We returned to Barber Ford knowing that we were going to be treated honestly. We have not used their service department except for oil changes as we have not experienced any problems. More

New to Leasing - Great Experience My wife & I had a great sales experience at Barber. We went in with the idea to purchase a Ford Edge but were unsure of which model, engine or buying My wife & I had a great sales experience at Barber. We went in with the idea to purchase a Ford Edge but were unsure of which model, engine or buying option to exercise. Pete, our sales rep, was outstanding walking us through the choices. After test driving two different Edge vehicles to determine suitability of the 2.0L versus 3.5L engines, we chose the former although we found neither to be wanting. Upon deciding model and engine configuration we faced the purchasing decision. Originally our thought was to purchase outright but after weighing the options and seeing the dollar pros and cons with Pete, we choice to lease. Randy in finance also did an excellent none pressure job going over the various leasing options. All in all, my wife and I had an outstanding first experience with this dealer and look forward to doing business with Pete and the rest of the team in the upcoming years. More

Fantastic sales and service experiences! Best Dealer! The used car sales team helped me find the perfect vehicle for my business and family, even though it was a GMC. I have found Barber to be thorough i The used car sales team helped me find the perfect vehicle for my business and family, even though it was a GMC. I have found Barber to be thorough in their attention to detail, both in the sale of vehicles and in the service department. I am always impressed with Jake's professionalism and demeanor every time I get to deal with him, as I bring one of our 4 vehicles in for service. Beautiful facility filled with people who care! More