Barber Ford
Holland, MI
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Great experience All you ever wanted to know about the new vehicle. Plus options available to add to the purchase were made available for purchase, Very happy with my All you ever wanted to know about the new vehicle. Plus options available to add to the purchase were made available for purchase, Very happy with my 2018 Fusion, great vehicle, good performance, Dealer sales person was very knowledgeable and knew everything about the vehicle. More
Ford Focus Maintenance Barber Ford does and excellent job helping me maintain my 2014 Ford Focus-I appreciate their hard work-their attention to detail-and that they help wo Barber Ford does and excellent job helping me maintain my 2014 Ford Focus-I appreciate their hard work-their attention to detail-and that they help work around my work schedule-assistance with loaner vehicles and pickups and drop offs. More
Very convenient I recently purchase my first car from Barber Ford. Lindsey, the Sales Consultant was kind and informative. The Sales Manager Chuck, was just as caring I recently purchase my first car from Barber Ford. Lindsey, the Sales Consultant was kind and informative. The Sales Manager Chuck, was just as caring as she was. Lindsey explained every step and helped me find a preowned vehicle. Randy in finance obtained financing for me with a low interest rate. The process was smooth and everyone was so friendly. The people at Barber Ford are kind, friendly and honest. I recommend them to everyone! More
Poor service from the service department 2nd time I have brought my new truck in for scheduled maintenance. Both times something has gone wrong. Salesman (Kyle C.) helped out in both situatio 2nd time I have brought my new truck in for scheduled maintenance. Both times something has gone wrong. Salesman (Kyle C.) helped out in both situations to fix the situation. More
Drastic jumps in parking lot prices to office prices Asked for approximate price of ford eco TITANIUM and was told approx. $18000 to $19000 when they got us in the office price jumped $3000 when questio Asked for approximate price of ford eco TITANIUM and was told approx. $18000 to $19000 when they got us in the office price jumped $3000 when questioned, salesman said he thought we were asking about an SE model. That was a LIE. We asked specifically , saying TITANIUM at least 3 times and pointed to the car we were interested in, and even test drove it. There was no confusion. Maybe I should have known better, because five years ago when i was looking for a ford explorer they pulled the same thing on me. parking lot price was much different than office price. We walked out and went to another ford dealer and received fair price. I cannot in good conscience recommend BARBER FORD. More
Great sales person (Kyle) - he spent a lot of time with us. I have been driving a 2000 vehicle and was not used to all the gadgets and technology that is now available. Kyle explained everything in GREAT detai I have been driving a 2000 vehicle and was not used to all the gadgets and technology that is now available. Kyle explained everything in GREAT detail. More
excellent experience Barber Ford is quite honestly the best dealership I have ever purchased vehicles from. They are competent, polite and provide excellent service. They Barber Ford is quite honestly the best dealership I have ever purchased vehicles from. They are competent, polite and provide excellent service. They are a huge credit to the Ford Motor Company. More
caring and met our needs Good listeners of our needs. Good instructions and demonstrations of the various features of the car, navigation system, climate system, lights, and Good listeners of our needs. Good instructions and demonstrations of the various features of the car, navigation system, climate system, lights, and seating. Helpful to make sure the vehicle would fit in our garage. Good thorough test drive in town and on the road. More
Great Experience All Around Barber Ford and Scott Fenner did a great job (once again) with this whole deal. I needed a truck quickly, but didn't want to rush into a purchase. N Barber Ford and Scott Fenner did a great job (once again) with this whole deal. I needed a truck quickly, but didn't want to rush into a purchase. Not only did they patiently show me everything they had to offer, understand that I wanted to check other places before committing, and find a truck that met my needs exactly, but they also got me a very fair deal! I'll be back! More
Told them what i was looking for and they delivered I wanted a used Ford F350 and gave them specifics about what I needed. I told them to take their time and after a month, Dustin came through and found I wanted a used Ford F350 and gave them specifics about what I needed. I told them to take their time and after a month, Dustin came through and found a truck with 1,500 miles and EXACTLY what i was looking for. There was no pushiness or over aggressive salesmanship. I appreciate their help and LOVE my new truck! More