Barber Ford

Trustworthy I took in my 2014 Explorer Limited to Barber Ford for scheduled recall work on the rear end. Unfortunate, but it happens. After dropping off my Expl I took in my 2014 Explorer Limited to Barber Ford for scheduled recall work on the rear end. Unfortunate, but it happens. After dropping off my Explorer and getting a dealer provided ride to work I received a call from the service department telling me that the work I had had done a few months ago on the rear end was actually what the recall was about. Bummer! Or NOT! The service manager let me know that they would be sending me a refund for the work I had paid for earlier. Nice! This is a great service department and a great dealership! More

Service Always a great experience when bringing in our vehicle for service, from the beginning to the end. I am greeted warmly by the gentleman who meets me Always a great experience when bringing in our vehicle for service, from the beginning to the end. I am greeted warmly by the gentleman who meets me when I drive up, the service advisor, Tom Baillargeon, and the young lady who takes my payment. Everyone is professional and treats me with respect and kindness. A great team at Barber Ford, that is why we have them service our vehicles. Thank you all! More

OUTSTANDING SIMPLY A SUPER TEAM OF PEOPLE WHO TREAT CUSTOMERS IN AN OUTSTANDING MANNER WITH CARE! CONGRATS TO BARBER. FORD...WE WILL RETURN FOR SURE!! .THANK YO SIMPLY A SUPER TEAM OF PEOPLE WHO TREAT CUSTOMERS IN AN OUTSTANDING MANNER WITH CARE! CONGRATS TO BARBER. FORD...WE WILL RETURN FOR SURE!! .THANK YOU CHUCK AND PETE!! More

Service The team at the service desk are all very helpful and friendly. Have usually worked with Jake. Pleasant young man. Have always brought the car in fo The team at the service desk are all very helpful and friendly. Have usually worked with Jake. Pleasant young man. Have always brought the car in for service at Barber. Purchased it used from them and have been very pleased. More

Great work! Easy to schedule and they did great work! Service team is all very friendly . I will be back and know they will do a great job Easy to schedule and they did great work! Service team is all very friendly . I will be back and know they will do a great job More

Questionable service of repairs We spend $21,000 on a used car with an extended warranty and have brought the car in for similar things multiple times. We have brake issues and ever We spend $21,000 on a used car with an extended warranty and have brought the car in for similar things multiple times. We have brake issues and every time they say they are fine, but it grinds hard after driving for a long time. So I question if it was really tested appropriately to repeat what happens to us. They say it doesn't happen and it has happened at least 5 times to us while driving. Also, our transmission seems to slip from time to time and our warranty to have it fixed is almost up and again they say it's fine. Even though we have spots in our garage from it leaking. We worry it will go out when our warranty is up. Airbag error has happened 2 times and we have to Pay deductible. You would think a safety feature such as this would be taken care of the first time and without charge. We didn't expect to spend $21,000 and have to bring the car in about every 3 months for something. More

Barber Ford has a great Service Department The service department at Barber Ford is excellent. They seem to always fit you in even when their schedule are tight. The actual service is always d The service department at Barber Ford is excellent. They seem to always fit you in even when their schedule are tight. The actual service is always done right the first time. They also have a new waiting room and deliver your car freshly washed...Good Job! Barber Ford More

Service was great counter person needs work Counter person was too intense on reprimanding me on leaving my key fob in the truck to fully hear that it was an oil change and Crystal fusision appl Counter person was too intense on reprimanding me on leaving my key fob in the truck to fully hear that it was an oil change and Crystal fusision application. That prompted that they missed the application until I started to pay for it. More

Great Service Zach and team worked hard to find the vehicle I was looking for. They kept me informed of progress along the way and the delivery process was straigh Zach and team worked hard to find the vehicle I was looking for. They kept me informed of progress along the way and the delivery process was straightforward and enjoyable. More

Great This was by far the best purchase of a New automobile i ever had. The sales person i had helped me in every way to get me into a payment that was righ This was by far the best purchase of a New automobile i ever had. The sales person i had helped me in every way to get me into a payment that was right for me. If you are thinking about new vehicle please give Lindsey De Roo a call. At Barber Ford in Holland, Mi. More