Barber Ford
Holland, MI
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SERVICE TEAM IS GREAT Jake always takes my call, sets up the best schedule for me, keeps me up to date and even gets me a loaner if the repair takes longer than expected. Jake always takes my call, sets up the best schedule for me, keeps me up to date and even gets me a loaner if the repair takes longer than expected. My car always comes back in great condition. The team is always friendly and goes to bat for me if the warranty applies - never a question. More
BroughtMy 2016 Ford in to fix several problems got nowhere. Brought my 2016 Ford in to get a few things fixed. I have a 100% bumper to Bumper warranty. Nothing was fixed. I must be lying. Then of course it's RE Brought my 2016 Ford in to get a few things fixed. I have a 100% bumper to Bumper warranty. Nothing was fixed. I must be lying. Then of course it's RE Barber Ford. The fight begins. Don't go there for service. More
Another great experience at this dealership! Just purchased a new Ranger from this dealership. As usual, the staff were courteous, knowledgeable about the electronics on the vehicle, and helpful Just purchased a new Ranger from this dealership. As usual, the staff were courteous, knowledgeable about the electronics on the vehicle, and helpful in setting up the Sync technology. Initial reaction in driving the Ranger is positive and a welcome return to the midsize truck after having a number of F150s. More
Great experience. Professional and Friendly Purchased a used F-150. Staff was super-efficient with the paper work, courteous, took care to make certain I could become familiar with the instrume Purchased a used F-150. Staff was super-efficient with the paper work, courteous, took care to make certain I could become familiar with the instrumentation (which is important for an old guy who cannot seem to decipher the owner's manual and does not have a 12 year-old handy to "explain" how things work!). Truck was in "like new" appearance and handling. Good place to be More
A great buying experience! Barber Ford went out of their way to help us locate exactly the Ford Edge that my wife wanted. They offered us a fair price and an excellent deal. We Barber Ford went out of their way to help us locate exactly the Ford Edge that my wife wanted. They offered us a fair price and an excellent deal. We can’t say enough good things about Matt Bol, the sales person who walked with us throughout the process. Great dealership! Great sales person! More
Zach provided excellent help with my new F150 purchase! He worked hard to locate the exact truck I was looking for over a period of a couple weeks. He worked hard to locate the exact truck I was looking for over a period of a couple weeks. More
Very experienced and knowledgeable Great staff that works there, very professional. Always a good experience on time with no suprises. Always trussed that my car is well taken care of. Great staff that works there, very professional. Always a good experience on time with no suprises. Always trussed that my car is well taken care of. More
Great Service Dept. Staff I Have had my vehicles serviced through Barber Ford for over 7 years. They have always been Very Professional, Personable, and Friendly. I trust th I Have had my vehicles serviced through Barber Ford for over 7 years. They have always been Very Professional, Personable, and Friendly. I trust their recommendations for all future anticipated servicing. More
Service once again was not spot on. Missed request (which I pay in monthly payment to have done - even receive texts about service), didn’t return message ( transferred to everyone but person requested), did I pay in monthly payment to have done - even receive texts about service), didn’t return message ( transferred to everyone but person requested), didn’t wash vehicle. I realize it’s winter, but vehicle was there for two days and if infusion was applied it would have been inside for an hour, enough time not to freeze after wash. Because other times have been told it would take 30-60 minutes for application... More
I chose to have Barber Ford as my dealership due to my initial contact with Salesman Pete Shearer. He knew his stuff and helped me with the lease of my new Ford Flex shortly after retiring from Ford and initial contact with Salesman Pete Shearer. He knew his stuff and helped me with the lease of my new Ford Flex shortly after retiring from Ford and moving to west Michigan. The service department has been excellent and even though there are three other Ford dealerships closer to my home, I will continued to go to Barber Ford. Everything they do is first class. More