Barber Ford
Holland, MI
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Always friendly and efficient service. If something isn’t done just right they bend over backwards to correct it. All employees at Barbet are positive and very competent. done just right they bend over backwards to correct it. All employees at Barbet are positive and very competent. More
Lost my trust in this service department before when I found them not doing the items they checked as completed. Don't know if they did this time or not as the oil life monitor was not reset. Do know I c found them not doing the items they checked as completed. Don't know if they did this time or not as the oil life monitor was not reset. Do know I complained about brakes grabbing and almost dangerous when wet. I was told this is common on the Edge. Nothing done. Also complained about snapping and cracking noise when opening and closing tailgate. 1st told they didn't hear anything. Later told me they found the problem and would require the body shop to fix it. Same problem they fixed before after 3 days in the body shop. Normal quality service?? More
Good Service Very good place.They check your car over for possible problems even though you are in just for a oil change.They even wash your car. Very good place.They check your car over for possible problems even though you are in just for a oil change.They even wash your car. More
I can count on Barber Ford for service and good advice. I’ve tried others closer to home but have not had good experiences. I think they also have fair pricing. I’ve tried others closer to home but have not had good experiences. I think they also have fair pricing. More
My vehicles airbag lite stayed on They checked and said I needed 2 new connectors price 600+ dollars to change said would take 3 to 4 hours I refuse repair and paid the 125 dollars dignosis fee and p/u vehic needed 2 new connectors price 600+ dollars to change said would take 3 to 4 hours I refuse repair and paid the 125 dollars dignosis fee and p/u vehicle when I got home taped up connectors with electrical tape and Wella Lite went off They are very nice and professional but this was a bit upsetting to me Thankyou More
Great Dealership !!! I arrived at R E Barber Ford on announced needing a new battery for my F-150 !!! I was greeted immediately with great respect toward my arrival by An I arrived at R E Barber Ford on announced needing a new battery for my F-150 !!! I was greeted immediately with great respect toward my arrival by Annette Rose the service adviser ! Then to add to my positive greeting by Annette the repair was performed by Technician Russ Tolmsa with great speed and accurate getting me back on the road promptly ! Thank you so much Annette and Russ for going the xtra mile !!! Jim E. More
I had a very positive experience at Barber Ford. This is the case every time I go there. Everyone is very polite and professional, and I feel confident bringing my car there. the case every time I go there. Everyone is very polite and professional, and I feel confident bringing my car there. More
Great sales staff Joe Hovinga is an outstanding sale professional. He’s knowledgeable of his product and understanding of his customer. I highly recommend Barber Ford Joe Hovinga is an outstanding sale professional. He’s knowledgeable of his product and understanding of his customer. I highly recommend Barber Ford & Joe H More
Satisfied We purchased a new car sight unseen and the dealership was 3 hours away. They were easy to work with and we love our new car! We purchased a new car sight unseen and the dealership was 3 hours away. They were easy to work with and we love our new car! More
positive Staff is helpful - as always. Answers questions and explains things clearly and concisely. Responds to emails and phone calls in a timely manner. Alw Staff is helpful - as always. Answers questions and explains things clearly and concisely. Responds to emails and phone calls in a timely manner. Always patient. More