Banks Chevrolet Cadillac Buick GMC - Service Center

We drive over an hour for the personable service. They explain everything and have the parts. Done right the first time, every time. They explain everything and have the parts. Done right the first time, every time. More

I had my Silverado serviced. The Banks team explained the work needed and the cost, including the minimum work needed at the best possible cost to me. I have never felt like they The Banks team explained the work needed and the cost, including the minimum work needed at the best possible cost to me. I have never felt like they were trying to charge me more for service. I have a great feeling they are working for me and not just for themselves. Keep up the excellent work. I will certainly be back when I need service or sales next. More

My first service at Banks, kind, prompt and efficient. All services were explained well and everyone I had contact with was helpful and knowledgeable 👍 All services were explained well and everyone I had contact with was helpful and knowledgeable 👍 More

I am an old man with an old truck. Lucky me to have Banks service. My 1972 Chevrolet Custom Camper 3/4 ton runs like a big dog as a result of the most excellent service department. Mec Lucky me to have Banks service. My 1972 Chevrolet Custom Camper 3/4 ton runs like a big dog as a result of the most excellent service department. Mechanics like Nick and my favorite service writer of all time, Jennifer make it all happen. More

Always polite and professional. They get the job done and have a comfy waiting room to relax in. Always a plus to step back into my newly cleaned Traverse. They get the job done and have a comfy waiting room to relax in. Always a plus to step back into my newly cleaned Traverse. More

Walked in to get my tires rotated and inspection. Service was fast and the customer service was on point. The issue is that when receiving the complimentary car wash, the tools that they use scratc Service was fast and the customer service was on point. The issue is that when receiving the complimentary car wash, the tools that they use scratch the crap out of my truck. I need to remember to not have them wash the car or vacuum. More

great dealership with quick and fast service! very friendly staff and comfortable waiting room! love the free coffee! very friendly staff and comfortable waiting room! love the free coffee! More

Like all from greeters at door, write-up personnel, service techs, car washed, office staff and waiting room treats👍 Very well done! service techs, car washed, office staff and waiting room treats👍 Very well done! More

The work performed was done well except that this was a second time having had this problem the lat time I waited 3 weeks for the part! I had the truck back for 3 weeks then the same problem happened again second time having had this problem the lat time I waited 3 weeks for the part! I had the truck back for 3 weeks then the same problem happened again had the truck towed to dealership where it was going to be looked at on Monday and I called Tuesday afternoon for update and they were just pulling it in! 2 hours later the issue was found then another 3 weeks to wait on the part! I called 2 weeks later for update and part had just came in and they would be fixing it the next day! The end of the next day the truck was finally fixed and I finally got it! This has been a 3 month ordeal 90% of the time was waiting on parts! More