Banks Chevrolet Cadillac Buick GMC - Service Center

Much better service then the last place I purchased a vehicle (and had been for over twenty years). Quick scheduling and no hassle. I needed a loaner vehicle and the dealer didn't hesitate. vehicle (and had been for over twenty years). Quick scheduling and no hassle. I needed a loaner vehicle and the dealer didn't hesitate. More

Great service and done on time again. JOE C. at the Service Desk was professional and helpful. He made sure everything was done right and got me out of time for an appointment. Banks has JOE C. at the Service Desk was professional and helpful. He made sure everything was done right and got me out of time for an appointment. Banks has an excellent Service Department. I have been a customer for more than 40 years, and I highly recommend this dealership for all GMC trucks! More

We have bought and had serviced at Banks for many years. They offer great service and a quiet place to wait. They offer great service and a quiet place to wait. More

Delays in air bag replacement were not the fault of the dealer. They were great at getting us in. The techs listened to our concerns and everything turned out great. They even washed the car! This is our f dealer. They were great at getting us in. The techs listened to our concerns and everything turned out great. They even washed the car! This is our first real experience with Banks and we'll certainly be back. The only negative is how large the place is!! I had to get directions to the cashier!! Thanks everyone! More

easy in and out. Great service and great waiting area would definitely go back Thanks! Great service and great waiting area would definitely go back Thanks! More

I have traded with Banks since 1971 having bought new cars and had all services on them by their maintenance department. I have always been treated fairly and service has been the best. I have never had cars and had all services on them by their maintenance department. I have always been treated fairly and service has been the best. I have never had to return for reworking or correction. More

I had my 2022 GMC Acadia service the other day. Making the appointment was a breeze, the check in process swift and easy, I was updated on the progress and what issues needed to be corrected. At Making the appointment was a breeze, the check in process swift and easy, I was updated on the progress and what issues needed to be corrected. At the end of the day the pick up of my vehicle was quick and easy. They even washed the vehicle and had someone bring it around to the door so I wouldn't have to go looking for it. Is it any wonder why I continue to purchase and have all my vehicles serviced at Banks! More

Needed state inspection and oil change on my 22 Colorado. Got scheduled within a week or two. Not a two month wait. Nice waiting room. Pleasant service advisor. Also had some concerns about warranty items. T Got scheduled within a week or two. Not a two month wait. Nice waiting room. Pleasant service advisor. Also had some concerns about warranty items. They were addressed and explained. My favorite service perk, my truck was returned washed. This is a pet peeve of mine. I have a new suv from another brand and had a Sedan prior and could never get them washed. More

I went for a simple oil change, low tire and software update and I always like the friendliness of the staff and I always leave there not feeling like I got bad service. update and I always like the friendliness of the staff and I always leave there not feeling like I got bad service. More

Don’t get me wrong getting me in for service in two day was great. But a $300 dollar markup was a little much I know it’s an I know it’s a dealership so you do that kind of thing so I can’t complain about was great. But a $300 dollar markup was a little much I know it’s an I know it’s a dealership so you do that kind of thing so I can’t complain about that I can, but it I won’t do any good and waiting four hours was kind of ridiculous! I hope the oil wash changed in the plow not just sprayed a little lubricant on the bolts. For $700 you would have thought you could have washed it and not parked it so far that I had to get a ride to pick it up. You new I was waiting and then the lady that checked me in was adamant about that she called me twice and then she had to come out to the waiting room to To get me I showed her that there was no call and she also knew that I was waiting not sure Why she just couldn’t come out and tell me like she did that the truck is ready. I’m just telling you about the service I had because you ask. Tom Bilodeau More