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Banks Chevrolet Cadillac Buick GMC - Service Center

Concord, NH

4.7
687 Reviews
Call Service Center (800) 369-6171

687 Reviews of Banks Chevrolet Cadillac Buick GMC - Service Center

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March 03, 2023

Service with Banks has always been a pleasure. very comfortable waiting area and friendly staff...plus my truck always comes out of there clean & neat! More

by Tammy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
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Mar 07, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

What a testimony indeed! Thank you so much for the incredible words about our service department and thank you so much for your business! We hope to continue to see you at Banks Chevrolet-Cadillac. Have a fantastic day, Tammy!

March 03, 2023

Have all my service performed at Banks. I drive over an hour and a half to get there because I am very pleased with the service performed. More

by bebner4292
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry I don't have a name.
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Mar 07, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

We appreciate the kind words! We’re thrilled to hear that you had such a knock-out experience with our service department. Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with our staff. They will appreciate the shout-out! Feel free to stop back in if there's ever anything else you need from us!

February 28, 2023

Very cautious for customer safety. They let me know exactly was is going on with my vehicle and what should be done More

by anthonysflanders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy, Dan
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Mar 01, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

Hi there! We're so happy we were able to help you out! We sincerely thank you for the positive review, and look forward to seeing you again soon!

February 24, 2023

Very happy with service here they are concerned about our needs & offer excellent care with our car ! More

by cjm665344
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Mar 01, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

Hi, thank you so much for your high rating. We're glad to hear we delivered such a great service experience. If there's anything further we can do for you, we are happy to help!

February 20, 2023

2nd purchase from banks and would come back. Service on time and efficient with only doing the work requested More

by Xlchjake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
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Mar 01, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

Hi, your wonderful feedback and rating mean a lot to us. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

February 18, 2023

Great service as always. I appreciate their honesty when working on and diagnosing any issues my vehicles may have. More

by Kstina23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Mar 01, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

Hi there, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes!

February 18, 2023

Linda and Mike answered my questions on the alternator repair above my expectation. Totally satisfied with service. Truck is running great for a 21 year old Silverado. More

by blmerrill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Falbo & Mike
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Mar 01, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

Hi, thanks for your praise and kind comments about our team. We always strive to provide top-quality service to every guest and are pleased to hear that you enjoyed your experience here at Banks Chevrolet-Cadillac. Come see us again soon!

February 16, 2023

Service was great and it was completed in timeframe given. My car was washed and interior mats were even washed. Well done. More

by sallyandwayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basic Service coordinator.
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Mar 01, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

It is great to hear everything was done quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.

February 12, 2023

Great experience. Having been getting service for years on 3 vehicles. Always prompt, efficient. and as promised More

by bloew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Mar 01, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for the 5-star review! We're so glad to hear that you've been pleased with your service with us over the years. We look forward to seeing you again soon!

January 30, 2023

Another great job by the Bank's service/quick lube team as usual. Thank you. More

by ar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quick lub
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Feb 01, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

That's what we like to hear! Thank you for sharing your experience with us. We're always glad to help get you back on the road. See you again soon!

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