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Banks Chevrolet Cadillac Buick GMC - Service Center

Concord, NH

4.7
687 Reviews

687 Reviews of Banks Chevrolet Cadillac Buick GMC - Service Center

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January 16, 2024

I have always used Banks Chevrolet Buick GMC for service, even at times I did not own a GM vehicle. I can get my vehicle in for an oil change without an appointment, and the service is very fast and done wel More

by don.bailey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Labbe
January 14, 2024

Appreciate no appointment oil change Banks offers; use it for both our Cadillacs. Friday had XT5 serviced and tech went above expectation finding passenger compartment filter needing changing before expecte More

by Dave CTV coupe owner/lover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tech
January 14, 2024

Have been doing business with Banks for years. My visit on 1/11 went smoothly. Big thanks out to Mike Valliancourt for the use of his car while waiting for my car to be serviced. More

by kbumford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Gard and trainee
January 13, 2024

very friendly salesman, Keith Mellow, and very helpful service advisor, Jim Silva, we are VERY HAPPY WE BOUGHT OUR CAR THERE! More

by talonpam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Silva
January 11, 2024

Came in for a sticker on the last valid day and no wait, easy check-in, free coffee, lots of expensive new cars to look at, and easy check-out. More

by birkinsuper7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't recall
January 11, 2024

The service department at Banks is very easy to work with. The process is smooth from the entry into the service area to the folks at the desk and the final notification. I had not been to a dealer se More

by casclarke1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Fenderson
January 06, 2024

It took 3 hours and 20 minutes to get an oil change and change one tire sensor. There were only 4 people in the waiting room and one in the cafe. I don't understand that. The work done by Banks is alway More

by Doug
Recommend Dealer
Yes
Employees Worked With
No idea
January 02, 2024

What a wonderful place to have your GM vehicle serviced! They took great care of my 21 year old Chevy diesel and treated me with upmost respect. The waiting area and shop are pleasant and very clean and th More

by Mike m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt and Chris
December 31, 2023

Excellent, timely, and detailed service. I will definitely be going back and recommending Banks to others. More

by gparrish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
December 31, 2023

Place to go for oil changes, inspections, quick small repairs. Don't take advantage of your lack of knowledge. Great staff. More

by dadperk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Person at quick service
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