Banks Chevrolet Cadillac Buick GMC

Blown Away. Honestly. This is my first experience with a GM vehicle and my first experience with Banks. Everything from the low pressure consultative sales approach throug This is my first experience with a GM vehicle and my first experience with Banks. Everything from the low pressure consultative sales approach through negotiations through to the cooperative finance team to the back end support from On Star has been a truly enjoyable experience. I cannot say enough about Jason and his professionalism and willingness to work with me and understand my needs. He was great to work with. The vehicle was prepped perfectly...I am genuinely thrilled with my new truck. Banks now has a lifelong customer. They are that good. More

Great car buying experience - New Buick Regal 2016 It was time to trade in my car, we were looking for a new Buick AWD Regal. Nobody descended on us when we started browsing on the lot, but when we wer It was time to trade in my car, we were looking for a new Buick AWD Regal. Nobody descended on us when we started browsing on the lot, but when we were ready to talk to someone, a couple of sales people offered their assistance. Michel Vaillancourt was referred to us by a friend, so we asked for him. It was easy to see he was a busy man, but when he was with us he gave us excellent service, attention and advice, and he was patient. After test driving one car, and looking at a few others he found the right car for us with a dealer incentive discount that was such a good deal, suddenly the color didn't matter so much. We got a fair price on our trade in. Other customers I spoke to while I was waiting had only good things to say about coming to Banks- for years and even generations. Financing was simple and quick. After leaving, we thought of a question and had a request, so I called back to the dealership; the front desk delivered my message to Michel (good service). A couple of days later, when I went to pick up the car, Michel took a great deal of time with me. (He warned me to plan for two hours.) After signing many papers which he carefully explained, he took me around the building and showed me exactly where I will be bringing my car for the free maintenance service, pointing out which lane I'd drive up to if it wasn't routine maintenance. He showed me the service and parts department, and the customer waiting area. Then he explained all of the features of the car and answered all of my questions, including things I wasn't even thinking about. He made sure my remote start was set correctly, when he noticed it wasn't. He even took me through the steps of setting up an OnStar account and helping me with the phone app, before I drove off the lot. New cars have gotten very complex, but I love the features of my new Regal. I'll definitely recommend this dealership and Michel Vaillancourt. More

Purchased new 2016 GMC Terrain I Just received my new 2016 GMC Terrain that I ordered only four weeks ago. Jeff LaValley and Banks Chevrolet are by far the best car dealer I have ev I Just received my new 2016 GMC Terrain that I ordered only four weeks ago. Jeff LaValley and Banks Chevrolet are by far the best car dealer I have ever dealt with. This is my second Terrain and will be replacing my 2012 Terrain. This new Terrain replaces my 2012 Terrain I also purchased from Jeff LaValley at Banks Chevrolet. The sales and Service at Banks Chevrolet are by far the best in the area. I live in Manchester, NH and have a GMC dealer within walking distance of my home but prefer to travel to Banks Chevrolet because of their excellent sales and service. More

bought a new 2015 GMC Sierra 2500 hd Bought a new Sierra 2500 HD from Beau Saltmarsh. He was professional and non pressuring. He went out of his way to help me take delivery of the truck Bought a new Sierra 2500 HD from Beau Saltmarsh. He was professional and non pressuring. He went out of his way to help me take delivery of the truck same day. Would highly recommend Banks Chevy and Beau Saltmarsh as a salesman. Great experience at the dealership all around. Very cheerful and pleasant crew there. I will be back for my next truck. More

great staff at this dealership i had been looking for a sierra 1500 and bought from Banks,I felt very comfortable with Mike the salesman, the sale went easy no hidden charges every i had been looking for a sierra 1500 and bought from Banks,I felt very comfortable with Mike the salesman, the sale went easy no hidden charges everything is explained up front I would recommend this dealership to anyone looking for a vehicle. More

Excellent experience This was an excellent buying experience! Jeremy Chapman and all the rest of the sales associates were professional and gave me exactly what I wanted This was an excellent buying experience! Jeremy Chapman and all the rest of the sales associates were professional and gave me exactly what I wanted for a vehicle and the deal that I was looking for. I highly recommend Jeremy Chapman and Banks Chevy/GMC for your next car/truck buying experience. 5/5 stars for me!! Thanks Banks! More

Wonderful Shopping Experience!!! Walking in the door at Banks, you notice a "different" car shopping exp. A place where the customers are comfortable and the employees enjoy the envir Walking in the door at Banks, you notice a "different" car shopping exp. A place where the customers are comfortable and the employees enjoy the environment they work in. I personally had the pleasure of working with Court Lesieur. Who was not only helpful, and professional but had a great "neighbor next door" personality! There was nothing pushy about his sales, he was honest, forthright and more then happy to answer any and all my questions. My overall exp. with Banks was top notch...from sales, finance, and the detailing crew. This company holds true to "Excellence" Thank you Court & Banks! More

Fantastic Great experience all the way .everyone very friendly .would recommend this dealership to all my friends and family . To. Either purchase a vehicle or Great experience all the way .everyone very friendly .would recommend this dealership to all my friends and family . To. Either purchase a vehicle or lease!! More

New car The personal at Banks were all very polite and accommodating. Our salesman, Chris Burke, was thorough, patient and informative. He answered all our The personal at Banks were all very polite and accommodating. Our salesman, Chris Burke, was thorough, patient and informative. He answered all our questions and understood what we were looking for. He was not aggressive yet supportive. I would recommend Banks to all our friends and relatives. Paul and Susan Blisss More

Excellent as Always This is the 5th vehicle I have purchased from Banks since 12/06. I always buy from Cindi Diprimo. If she isn't available I wait until she is. She has This is the 5th vehicle I have purchased from Banks since 12/06. I always buy from Cindi Diprimo. If she isn't available I wait until she is. She has the best attitude and professionalism I have dealt with. I just love her!! Banks does all my auto repairs and oil and yearly inspections. I would recommend this dealership to everyone who wants a good vehicle dished up with the best service. I won't buy from anywhere else, EVER!! More