Banks Chevrolet Cadillac Buick GMC

Great Experience! I was greeted at the door by my salesman. He was welcoming and a good listener. I knew what truck I wanted and the process was smooth and stress free. I was greeted at the door by my salesman. He was welcoming and a good listener. I knew what truck I wanted and the process was smooth and stress free. The dealership culture was great from the waiting room to the diner to get food. The drive in service for getting work on your car was very convenient. So I had my tires rotated and car inspected while I also bought a second vehicle. More

Stress Free from start to end !!!! Started process on-line before visiting dealership... Once there, was very impressed with professionalism of all involved. Truly was a pleasant experi Started process on-line before visiting dealership... Once there, was very impressed with professionalism of all involved. Truly was a pleasant experience, no stress or strain!!! More

Great dealership great service great people, fast quality service came in to buy truck knew what i wanted they found the truck on the lot and made the deal happen wi great service great people, fast quality service came in to buy truck knew what i wanted they found the truck on the lot and made the deal happen with in the hour More

Excellent Experience I stopped by Banks Chevrolet on Saturday to test drive a pickup truck. I had no intention of making a purchase at that time, however, the deal was too I stopped by Banks Chevrolet on Saturday to test drive a pickup truck. I had no intention of making a purchase at that time, however, the deal was too good! Between the excellent customer service and the unbelievable incentives/rebates, it was a great day. The team worked fast to make my deal happen and was very accommodating to my requests. Will do business with again! More

Best price we could find !!! We went to Banks, because they had the best price I could find within 200 miles. Banks made the whole experience relaxing and enjoyable. They gave us We went to Banks, because they had the best price I could find within 200 miles. Banks made the whole experience relaxing and enjoyable. They gave us a great price on our new Silverado and a great price for our trade! We got a great deal, and couldn't be happier! I highly recommend Banks and plan to do business with them again! More

fantastic great met outside the doors and worked with us till I drove new truck home very friendly staff and beautiful show room was worth the trip great met outside the doors and worked with us till I drove new truck home very friendly staff and beautiful show room was worth the trip More

Good experience Great and easy experience buying a new vehicle. The staff and sales person I had was very helpful and made my purchase very easy would recommend the d Great and easy experience buying a new vehicle. The staff and sales person I had was very helpful and made my purchase very easy would recommend the dealership More

Refreshing experience in this era of auto sales. I began contact via Internet, as I had with a few other dealers, and was very pleasantly surprised to find out quickly that the folks at Banks, I.e. S I began contact via Internet, as I had with a few other dealers, and was very pleasantly surprised to find out quickly that the folks at Banks, I.e. Staci, Anna and Brad, not only talk customer service, they practice it. I actually got real answers to every question I had. Not the case from the others. They were very aggressive with their pricing and let me know of other incentives, of which I ended up saving another $500, all through e-mails. I have a very busy schedule and the convenience of e-mail is important to me. As a result of my positive experience up to that point we decided to make the 3 hour drive from NY and the trip did not disappoint. The sales manager quickly connected us with a sales representative, Beau Saltmarsh, who took us by car to the remote lot where the truck I was interested in was located (they are a very large dealership!), slapped on a plate and said "see you back at the dealer". Who does that anymore? Another pleasant surprise........Trust. After a reasonable drive, whereby my wife and I could actually discuss our thoughts, we returned to the dealer. They again proved what I expected to be the case by this point and gave me a fair trade for my vehicle. Beau was great to work with, very knowledgable and couldn't do enough to make our experience pleasant. The finance department's Otto, was very personable and accommodating, really knew his business and there was no pressure on final sales options whatsoever. We were asked if we wanted to take it home after a brief preparation and with a very nice gift bag of New Hampshire hospitality we began our 3 hour trip home, very satisfied customers! Sent from my iPad More

Excellent service!!! Seth did a great job in helping us find the right car. He was very clear in explaining our options which allowed us to pick the right car. I would re Seth did a great job in helping us find the right car. He was very clear in explaining our options which allowed us to pick the right car. I would recommend him to any prospective buyer. More

sales person understood my needs Cindy was fantastic and patient. Able to meet our needs without hesitation. I would recommend her to friends and family. I felt too much pressure duri Cindy was fantastic and patient. Able to meet our needs without hesitation. I would recommend her to friends and family. I felt too much pressure during the finance piece especially to buy an extended warranty. That is a practice I feel needs to stop. Dealerships get a "kick" with every warranty they sell. I also didn't like the lack of choices of finance rates and banks that I will be borrowing from especially when I have excellent credit and could negotiate for the best deal possible. I chose to buy anyway but I think I have gained more knowledge for the next time. More