Banks Chevrolet Cadillac Buick GMC
Concord, NH
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No pressure and hassle free When I arrived at the dealership Norb greeted me. He was friendly and professional. I told him I was interested in a specific Chevy Colorado. He foun When I arrived at the dealership Norb greeted me. He was friendly and professional. I told him I was interested in a specific Chevy Colorado. He found the vehicle on the lot and handed me the keys. He allowed me to drive the vehicle alone and experience it myself without the pressure of a salesman with me. This impressed me greatly. Upon my return we reached a fair and reasonable price that was well below sticker price. The entire time I never felt under pressure or pushed to decide right away. Throughout the process Norb keep me informed and insured my needs were met. I would most certainly recommend Banks Chevrolet and Norbert Hardt to anyone who wants to purchase a new vehicle. More
Excellent We had a great experience buying our used car from Banks, the staff was great! Kara was a great salesperson, she even connected our Bluetooth in the c We had a great experience buying our used car from Banks, the staff was great! Kara was a great salesperson, she even connected our Bluetooth in the car. More
Great customer service I feel like I got a great deal on my new truck and a fair trade in price for my 2011 Sierra. Jordan Cote was great to work with and I would recommend I feel like I got a great deal on my new truck and a fair trade in price for my 2011 Sierra. Jordan Cote was great to work with and I would recommend him to my friends and family. He should be doing his manager's job. More
Ver happy with dealer and salesman As part of my job as a Fleet/ Property Manager, I coordinate the purchase of 10-20 vehicles a year so I deal with dealers and Enterprise leasing a l As part of my job as a Fleet/ Property Manager, I coordinate the purchase of 10-20 vehicles a year so I deal with dealers and Enterprise leasing a lot on car purchases. When i began the search for my personal truck I became very aggravated after searching all the dealers in my area and becoming discouraged with all of them, one of which my company does a lot of business with which is even more frustrating. I was totally expecting the same from Banks. Upon arriving I met with Kyle Richard and he drove a truck with me and figured out what I wanted and found it at a price that was reasonable, so I bought it. That is where the real surprise started! When I told him I was having trouble figuring out how to get both my wife and I to the dealer to sign everything (it was a 45 minute drive for us and we have two teenagers) and get the truck, he offered to deliver it and bring all paperwork, I was very surprised. He showed up at the agreed time and spent plenty of time with us linking our phones and explaining options to us both. He is amongst the best I have dealt with in 25 plus years in automotive. I would highly recommend Banks they were easy to deal with all around, the finance department was not pushy at all with extra warranties and such, very easy to deal with. Oh, and I LOVE the truck! More
Helpful and Honest Buying a new vehicle has got to be one of the toughest decisions I have made in years. I can honestly say Kyle Richard at Banks made that decision a l Buying a new vehicle has got to be one of the toughest decisions I have made in years. I can honestly say Kyle Richard at Banks made that decision a lot easier. He helped me narrow down my wants and needs until I found the perfect fit for my lifestyle. Attentive to my confusion of whether to get an SUV or a sedan, Kyle helped me find a nice compromise with both efficiency and performance at an affordable price. More
Impala Cindy in sales keeps you entertained and gets things done...and the car rocks . We will continue to come back for any future deals. Such a nice selec Cindy in sales keeps you entertained and gets things done...and the car rocks . We will continue to come back for any future deals. Such a nice selection and the pricing is pretty decent More
Great Dealership Rob was a great person and made purchasing a new Silverado fun very happy with my new truck and the entire experience I will send Rob additional busin Rob was a great person and made purchasing a new Silverado fun very happy with my new truck and the entire experience I will send Rob additional business More
Most painless process ever Ryan walked me through the process in a very clear and easy way. I never felt rushed, I never felt pressured. Ryan worked with me the way I wanted. Ryan walked me through the process in a very clear and easy way. I never felt rushed, I never felt pressured. Ryan worked with me the way I wanted. I started the process by looking on the internet and Kasey found the vehicle I wanted and Ryan made it happen. A great team to my dream come true. More
The whole experience was great The dealership and staff were exceptionally friendly, my salesman Kyle did everything he could to satisfy my needs and my new truck was ready as order The dealership and staff were exceptionally friendly, my salesman Kyle did everything he could to satisfy my needs and my new truck was ready as ordered on time and spotless. Thanks guys. See you again in three years Don Westwood, MA. More
Classy Very helpful explaining the process of leasing ,This was our first time leasing and Jack was helpful walking us through the process from the time we Very helpful explaining the process of leasing ,This was our first time leasing and Jack was helpful walking us through the process from the time we got there till we were about to drive out of the parking lot. Banks atmosphere was professional and clean everyone that crossed or path tried hard to be accommodating. More