Banks Chevrolet Cadillac Buick GMC

"First time customer" Great customer service. Being very busy I don't have time to haggle, I got fast, knowledgeable information. Everything was ready when he said it would Great customer service. Being very busy I don't have time to haggle, I got fast, knowledgeable information. Everything was ready when he said it would be and taken care of with first rate service. More

Great salesman, dealership no. I was ready to chuck it all and go elsewhere but salesman Nick Trudel would not give up and worked extra hard to get me a vehicle. I knew what I want I was ready to chuck it all and go elsewhere but salesman Nick Trudel would not give up and worked extra hard to get me a vehicle. I knew what I wanted and they didn't have it, so would get it but at a much higher cost. Then we agreed on a trade in price and then as I was ready to sign a P&S on a vehicle, they dropped the trade in $1000.00. They say figures don't lie but liars can figure, and this bunch surely can figure. It had nothing to do with Nick Trudel. Most of the nonsense took place on his day off by one of his many supervisors. Nick turned it around, and only Nick. I bought a car but got one which was not the color I wanted and had a sun roof which is one of the things I DID NOT WANT. The car seems to be good, and they got a decent value for me, but as I told Nick, I would settle for the sun roof but he would have to settle for my not being a happy customer. It was too much of a city slick type of dealing until Nick turned it around, and I would not return, nor would I recommend the dealership. As for Nick Trudel, you have a valuable employee there and should reward him. More

Makes car buying enjoyable again! You know the drill - give up your name, phone number, and email and you are bombarded with sales calls pitching the best prices on a new vehicle. Add You know the drill - give up your name, phone number, and email and you are bombarded with sales calls pitching the best prices on a new vehicle. Add in having a full-time job, demanding schedule with kids and sports and you'll just about give up before you start. Leave your worries home. Arriving at Banks, I was given a salesperson who was friendly and knowledgeable. We decided the vehicle we were looking at wasn't big enough, and we left with suggestions on other vehicles to research. We received an Eprice and came back to purchase a vehicle within the week. Easy. No stress. Fair. No pressure. We absolutely love our vehicle, it fits the entire family, and we walked away happy customers! More

Two for one trade. This dealership and sales person (Jason Urban) were very knowledgeable and easy to work with. No games, just the facts and smiling and friendly faces. This dealership and sales person (Jason Urban) were very knowledgeable and easy to work with. No games, just the facts and smiling and friendly faces. More

Smooth, factual, no-nonsense experience. After walking away from a questionable used car deal in Mass just the day before, we went to Banks and felt comfortable from the start with Beau Saltm After walking away from a questionable used car deal in Mass just the day before, we went to Banks and felt comfortable from the start with Beau Saltmarsh. Very nice, factual, no-nonsense, no up-front hidden fees, no pressure. We knew what we wanted which also helped. Beau clearly explained all the financial options and answered all our questions. The process was a bit long but we chose the right day and enjoyed the free monthly bbq lunch while waiting for the car to be prepped. Once we got home, however, we did notice that the detailing of the new car was not as thorough as we would have expected. Over all a good experience. More

Excellent Experience! This is the second time we have bought a vehicle from Banks Chevrolet and Kara In particular. The experience both times has been superior and we will This is the second time we have bought a vehicle from Banks Chevrolet and Kara In particular. The experience both times has been superior and we will be back in the future. We highly recommend Banks and we very much enjoyed working with kara, who is extremely professional and knowledgeable. We bought a GMC Sierra from her a year ago and came back specifically to work with her again. More

Beau Saltmarsh is the best! In my 30 years of buying cars, I have always dreaded having to deal with the "car salesmen". They have always pressured me into buying a car, then de In my 30 years of buying cars, I have always dreaded having to deal with the "car salesmen". They have always pressured me into buying a car, then dealing with the finance dept. was always a nightmare. By then end I should have been happy with the new car, but there was always too much comprise from me i.e. not the right color, paying more on payments, or having to put money down on the car. NOT THIS TIME! Walking in I half expected that It would be another nightmare, but then I met Beau Saltmarsh! Beau answered all my questions, gave me the car, color, and trim that I wanted. Beau sold me a beautiful 2017 GMC Acadia Denali Crimson Red with all the bells and whistles. He gave me a great deal, no money down, no trade-in nonsense, and my payments were a lot less than I had expected them to be. The car is very comfortable, sharp, and it has lots of cool features. Beau made the process of buying a car easy, fast, and seamless. In-fact, I'm looking forward to seeing him again in 3 years after my lease is up to see what else he can sell me! Beau is a great guy!! More

My New Silverado I have always delt with Mike Vallicourt and as far as I'm concerned he is your best salesperson and others should follow his lead,i always feel very c I have always delt with Mike Vallicourt and as far as I'm concerned he is your best salesperson and others should follow his lead,i always feel very comfortable with the deals i get and will always recommend Mike and Banks to anyone that asks. Great Job More

Friendly and professional The whole process was a little long but it was to be expected other than that it was great friendly people knowledgable and willing team The whole process was a little long but it was to be expected other than that it was great friendly people knowledgable and willing team More

Great experience nice and easy Everyone was very nice didn't feel pressured in any way everything they said happened no sneaky experience Kara was very helpful also heather in fianc Everyone was very nice didn't feel pressured in any way everything they said happened no sneaky experience Kara was very helpful also heather in fiancé was very nice More