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Redefining how the car purchasing process should be! I too don't particularly enjoy the thought of "going to a dealership to talk to salesmen" and get a little anxious about the process. If you are the I too don't particularly enjoy the thought of "going to a dealership to talk to salesmen" and get a little anxious about the process. If you are the same way, DON'T WORRY about it when DEALING WITH BANK's"! Beau S. was my salesmen and made the process an absolutely fantastic experience. No typical sales high-pressure tactics, I didn't feel pressured or that he was just talking over me, or listening to me only to be able to say what he wanted to say. He was generally interested in what I was looking for and took the time to show me what was available. When I liked one, we got through the basics smoothly (trade, no-trade, finance, etc), then came back with an initial offer. I had a counter that was just a little unrealistic, but he came back with a second offer where we were not too far off. I let him know I was ready to purchase but was not comfortable with the figures. He asked me what I would be comfortable with and he went back and fought for me. We ended up just about where I wanted to be in under 20 min start to finish....no games, no gimmics (payment/APR tweaks, talking about monthly payment vs. price, etc), just honest and respectful negotiation. We shook hands and off to the finance team, they were very nice and again straight forward with no gimmics....they talked to me about net price as I asked and not payment terms, and we agreed within another 20 min and found me an APR that was $4.00 over the Credit Union per month that I do business with (which they did not have in their system). For the convenience, I gave them the loan. Everything else was taken care of.....I walked in and out in under two hours front to back, test driving, negotiation, finance, warranty, accessories and agreed to come back on Monday when the car would be ready for pick-up. That process was super easy as well, even got a gift bag with some great coffee and maple syrup. I can't tell you how grateful I am to Beau S. and the entire Bank's team for treating people like real people, with respect and clarity, enthusiastic about getting you as a customer but in a dignified way in which they listened to your needs, not pushed the dealers needs down your throat. I honestly can say, I look forward to negotiating my next purchase with Beau S. and the Bank's team! you have changed the way I look at dealerships (for the better) and have won me as a customer for my next purchase! Thank you for your professionalism, respect and fair dealings! More

Very satisfied We came back to Banks because of their fair pricing and excellent service. We also came back to work with Nick Trudel. He has proved that he will go t We came back to Banks because of their fair pricing and excellent service. We also came back to work with Nick Trudel. He has proved that he will go that extra mile to provide client focused care. Nick will be the sales person we will look forward to working with again. More

Wonderful service during process of getting new car Great service wonderful salesman,Kyle Richard is great;Kyle explained everything about the new car and the leasing process completely.I would recommen Great service wonderful salesman,Kyle Richard is great;Kyle explained everything about the new car and the leasing process completely.I would recommend Banks Chev to friends and family. More

Happy Customer The Sales Staff was very helpful in finding the right Truck, at the right price for me. Everyone was very courteous and thoughtful. I have driven T The Sales Staff was very helpful in finding the right Truck, at the right price for me. Everyone was very courteous and thoughtful. I have driven Toyotas since 1994, but decided to try Chevy. More

Best car buying experience by far!! I first went to another local area Chevy Dealer and after being left waiting only to be told that they did not have any 2500HD pickups in stock I went I first went to another local area Chevy Dealer and after being left waiting only to be told that they did not have any 2500HD pickups in stock I went to Banks. I was instantly greeted when I walked in, and began speaking with Beau Saltmarsh. Beau was extremely professional and quickly put my mind at ease, quickly reviewing what vehicle I was looking for and providing several different vehicle packages. Beau was extremely pleasent to work with and provided the best vehicle pricing without the stressful price haggling. I previously worked in sales and truely could not of had a better car buying experience. Beau is a huge asset to Banks Chevrolet and I would highly recommend purchasing a vehicle from them. The next vehicle I buy I will be heading directly to Banks. Thanks again for your great service!! More

Totally satisfied. Totally satisfied I do not like buying a new car too much anxiety too much to look out for but a banks it was very relaxing my salesman Keith was very good to me took I do not like buying a new car too much anxiety too much to look out for but a banks it was very relaxing my salesman Keith was very good to me took all the time to answer my questions look at different vehicles couldn't ask for a better person I would not hesitate one bit recommend banks Chevrolet to anybody . Thank you to all the people who help me get my vehicle thank you very much sincerely Scott McDormand More

Unhappy loyal customer I have been a loyal customer of banks up until now. Have purchased 4 vehicles from them, but will never go back. They false advertise, and offer you w I have been a loyal customer of banks up until now. Have purchased 4 vehicles from them, but will never go back. They false advertise, and offer you well under book value for your trade. Banks you have lost a young and loyal customer, hope it was worth it. More

Great buying experience Purchasing a new vehicle can be a challenge, unless you find a sale associate who is well informed, flexible, honest and eager to please. We found al Purchasing a new vehicle can be a challenge, unless you find a sale associate who is well informed, flexible, honest and eager to please. We found all of these things at Banks and feel that Nick Trudel is top notch. We have always been pleased with our service experience at Banks, and we highly recommend this dealership for purchase of a vehicle. More

3 hr wait for a oil change need I say more oil change 3 hrs wow I can see why they took quick lube ff the name they never told me there was a 3 hr wait oil change 3 hrs wow I can see why they took quick lube ff the name they never told me there was a 3 hr wait More

Great experience I was turned on to banks gmc/Chevy by a couple of friends who have bought several trucks from banks an they assured me my experience would be good an I was turned on to banks gmc/Chevy by a couple of friends who have bought several trucks from banks an they assured me my experience would be good an sure enough it was !! I felt they went over an beyond to get me in the truck I wanted !! More