Banks Chevrolet Cadillac Buick GMC
Concord, NH
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Service was fine! The gentleman checking me in is very polite and accommodating- I had an oil change and tire rotation that took less than an hour to do which is good The gentleman checking me in is very polite and accommodating- I had an oil change and tire rotation that took less than an hour to do which is good because sometimes it takes much longer. More
Great Service Banks is always on top of their game. Great customer service and respect to the customer. Never feel taken advantage of. It always a pleasure to go th Banks is always on top of their game. Great customer service and respect to the customer. Never feel taken advantage of. It always a pleasure to go there. More
Leased a Chevrolet Silverado 1500 At first I was skeptical about dealing with Banks, since I inquired about a couple of vehicles on their website. One turned out to be a demo, and the At first I was skeptical about dealing with Banks, since I inquired about a couple of vehicles on their website. One turned out to be a demo, and the second was a service loaner. Some alternates that were recommended to me were not what I was looking for. I took a chance and took a ride down there, and found a vehicle that fit my needs. I was greeted by Wayne Thibodeau, the sales manager and dealt with Hank Resling in sales. I had specific features I wanted, and a payment limit, and a trade with negative equity. It took a little negotiating, but I was able to arrive at a payment that was affordable for a vehicle that worked for me. Wayne checked in with us, but had none of the usual "here's the manager to put the squeeze on you". The hardest part was the usual waiting time while the paperwork was completed and getting the vehicle ready for delivery. I got a fair deal, and when this lease is up, I will go back to deal with them for my next one! More
Purchase of Equinox Many family/friends use Banks and I clearly see why. From the moment you walk in, the girls at the reception desk are very friendly greeting us with a Many family/friends use Banks and I clearly see why. From the moment you walk in, the girls at the reception desk are very friendly greeting us with a smile. We had no wait to be greeted by Sales manager who introduced us to our salesman, Brennan ?? What an amazing young man. He was very patient with me test driving many vehicles and ultimately sold me an amazing vehicle within our budget. Ladies in the finance department were extremely helpful and kind as well. I'm very pleased with the all around service of Banks, I will continue to do business with them and encourage others to as well. More
Purchase of a new 2500HD Chevy truck All I can say is I've been wanting to deal with Banks for a while now and I am glad I did. Tyler did an outstanding job communicating the different op All I can say is I've been wanting to deal with Banks for a while now and I am glad I did. Tyler did an outstanding job communicating the different options, incentives, and total experience from start to finish. He made buying my truck as easy as he could. I do and have recommended people to try out banks They will continue to see my business. Thank Tyler More
Transparent I was looking for a 2016 Chevy Silverado with more than 4 tires and a steering wheel! I had a price range, and Joe Allen found me everything within th I was looking for a 2016 Chevy Silverado with more than 4 tires and a steering wheel! I had a price range, and Joe Allen found me everything within that range that I might consider. I walked away with a new truck that was better than I had hoped for and I got it at an exceptional price. No one tried to up sell me and there was no BS about the price. This was a much better experience than I had ever had in Manchester! More
Excellent service Worked with Tyler on a new lease on a pickup. He took the time to answer all my questions and resolve any issues. He also thoroughly explained all my Worked with Tyler on a new lease on a pickup. He took the time to answer all my questions and resolve any issues. He also thoroughly explained all my options and functions of the vehicle leased. Very nice dealership. Highly recommended. More
Impressive When a GM World Class Technician recommends someone, it is a wise decision to listen. Jeff LaValley was incredibly friendly and personable, going abov When a GM World Class Technician recommends someone, it is a wise decision to listen. Jeff LaValley was incredibly friendly and personable, going above and beyond what was necessary. I had an idea of what I wanted going in but he found the perfect vehicle for me, answering all my questions and taking the extra time to explain everything. Finance was also able to get a better rate for me than my bank pre-approval. I could not be happier with my experience! More
Positive Experience We were very happy with Jeremy Chapman as our Sales Consultant. He made the buying process a very smooth transaction. He also left us in good hands We were very happy with Jeremy Chapman as our Sales Consultant. He made the buying process a very smooth transaction. He also left us in good hands with his Sales Assistant Niki Schneider when he had to step away for a previously made appointment with another of his customers. Jeremy clearly explained the operating system of our vehicle before we left the lot. Same day delivery - Amazing! More
Found my new sales person! Meghan supplied all the information requested and was very pleasant to work with. I have referred others to her already! She will be my new sales pers Meghan supplied all the information requested and was very pleasant to work with. I have referred others to her already! She will be my new sales person for sure. More