Banks Chevrolet Cadillac Buick GMC
Concord, NH
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Thank You I’m so appreciative of the support and service at Banks. They actively listened, responded to my needs, and genuinely made me feel comfortable throug I’m so appreciative of the support and service at Banks. They actively listened, responded to my needs, and genuinely made me feel comfortable throughout the process. I highly recommend them! More
Basic service Dropped our vehicle for service the process was efficient and service writer was very polite. Work was completed in a timely fashion and was washed Dropped our vehicle for service the process was efficient and service writer was very polite. Work was completed in a timely fashion and was washed prior to pickup. More
Horrible customer service. Truck has a recall. I went to make an appointment and told them i work 7 days a week, 12 hours a day. I can't take time off, or give my truck up and b Truck has a recall. I went to make an appointment and told them i work 7 days a week, 12 hours a day. I can't take time off, or give my truck up and be without a vehicle .i requested a loner for the day..... I was literally told Enterprise rent a car was right next door. So, they want you to rent a car on your own dime, while they fix a factory recall, on a vehicle with full warranty. I will never buy a new chevy again. More
G. Randall We have bought two vehicles from Banks within the past 2 years and are very happy with Bob on the sales department as well as Ed in service. Both of t We have bought two vehicles from Banks within the past 2 years and are very happy with Bob on the sales department as well as Ed in service. Both of these men are extremely courteous and in it for the customer! We’ll definitely return to buy vehicles there again! More
Great service Just bought a new 2018 GMC Canyon and the sales team was great to work with and service department .. put a hitch on my truck had it back that day an Just bought a new 2018 GMC Canyon and the sales team was great to work with and service department .. put a hitch on my truck had it back that day and had some other work done to had a rental car giving to me at no cost and no ? Asked very Professional bunch of people that work at Banks Chevrolet More
As good as it gets Was looking for a Camaro hot wheels edition called a few dealers and no one wanted to help because they did not have the car , called banks got a guy Was looking for a Camaro hot wheels edition called a few dealers and no one wanted to help because they did not have the car , called banks got a guy named Chris on the phone found me the car in an hour great price and took care of every detai, it just does not get better then this place, go buy from them you will be so happy. Jeff w More
Totally satisfied We have now bought two new vehicles at Banks Chevrolet and both times we have been thoroughly pleased there’s no messing around about price they’re st We have now bought two new vehicles at Banks Chevrolet and both times we have been thoroughly pleased there’s no messing around about price they’re straight to the point good trade-in and very professional and courteous More
Pleasant and smooth, no pressure I went to Banks to test drive a Volt. I almost bought it, but there were a couple of things I didn'y quite like. However, I had gotten far enough al I went to Banks to test drive a Volt. I almost bought it, but there were a couple of things I didn'y quite like. However, I had gotten far enough along in the process that they had already given me what they were offering for tradse-in on my car, which was actually pretty good. After checking out a few other cars and discussing my specific need with the salesperson, she helped me go through the process of building and pricing a car that had everything I wanted and not the things I didn't. It was fun. They could not locate a match so I decided to order it (A Cruze hatchback diesel). The sell price for that was $1000 less than dealer invoice, plus I got the cash rebate GM offered for the month that I took delivery. We had a glitch with the title application, and I was able to meet with the salesperson a few days after the sale and she took care of me right away and was very pleasant to work with. More
Run for your life!!!!! They give you a great price on a new truck and then try to STEAL your trade and from you... How can they offer you less than blue book on a super min They give you a great price on a new truck and then try to STEAL your trade and from you... How can they offer you less than blue book on a super mint truck with low miles More
Beware when leasing! If you lease through them, be weary, thought i as getting 15kmiles per year for 36 months ended up being 12k miles for 39 months. Sales rep also misre If you lease through them, be weary, thought i as getting 15kmiles per year for 36 months ended up being 12k miles for 39 months. Sales rep also misrepresented the property tax with the vehicle and how GM handles that. Will not do business with this place again. Also watch for them trying to rush you through paperwork and their $300+ disposition fee if you don't lease / buy a GMC after your lease is up. More