Banks Chevrolet Cadillac Buick GMC
Concord, NH
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Huge service center with top-notch waiting room and Cafe Wi-Fi internet, coffee comfortable chairs and good prices on service. Large service pay, friendly service, one of the best shuttles in town. If you ne Wi-Fi internet, coffee comfortable chairs and good prices on service. Large service pay, friendly service, one of the best shuttles in town. If you need breakfast the cafe is upstanding More
Unethical My mother made a deal with Banks for 2019. Made a deal and put a deposit down over a week ago. I have the numbers in a email from them. Vehicle was My mother made a deal with Banks for 2019. Made a deal and put a deposit down over a week ago. I have the numbers in a email from them. Vehicle was just awaiting a part that they took out to fix another. Mother made a deal to sell her current vehicle rather than trade it in. Today as she is preparing to pick up the vehicle she gets a call from the sales manager stating they can't sell it for the price they had agreed upon. I'm now waiting a call back from the Attorney General's office. More
Used car purchase Just purchased my second car through Kyle Richards. Buying vehicles as a single parent is extremely scary, but the second I walked through the door th Just purchased my second car through Kyle Richards. Buying vehicles as a single parent is extremely scary, but the second I walked through the door the Banks sales staff made me feel at ease. Besides getting an amazing car, my favorite part is that no one made me feel embarrassed about my financial situation as a single parent. Thank you again Kyle Richards More
false advertising spoke to the Internet sales person in regards to a specific lease deal , we went over all the numbers to confirm there would be no "surprises" when I spoke to the Internet sales person in regards to a specific lease deal , we went over all the numbers to confirm there would be no "surprises" when I came in. Went to dealership with an appointment, waited 1.5 hours for them to look at my trade and then come tell me that there was a "mistake" on their ad and it was going to be $1500 more than discussed. I personally feel the "mistake " was deliberate. More
Basic Care Had a great experience. Whent in when it was convenient for my schedule. Drove right into basic care lane. Was greeted by a nice gentleman who told me Had a great experience. Whent in when it was convenient for my schedule. Drove right into basic care lane. Was greeted by a nice gentleman who told me where to go for check-in. Waiting area was very nice. They also have a food counter if you need something to eat. More
Fantastic Purchase Experience Good experience purchasing a Buick Verano. Honest breakdown of cost detailing both trade in and purchase price. Provided me ample time to review sit Good experience purchasing a Buick Verano. Honest breakdown of cost detailing both trade in and purchase price. Provided me ample time to review situation for a counteroffer with full transparency on both sides. Would highly recommend and likely to return for future purchase. More
Very quick purchase. Kevin sold me a car in a most efficient manner. I called and requested a model he had in stock, went to the dealership and when he finished with a pr Kevin sold me a car in a most efficient manner. I called and requested a model he had in stock, went to the dealership and when he finished with a previous customer, I was driving away with a new car in about 30 minutes. That can’t be beat! More
Hard working dealership We wanted a specific model and trim package in a specific color that was not in stock. The sales woman located one for us and we had it in a few days We wanted a specific model and trim package in a specific color that was not in stock. The sales woman located one for us and we had it in a few days couldn't be happier. More
KYLE IS THE BEST TOOK THE TIME TO TAKE CARE OF BOTH MYSELF AND MY COUSIN WHO ALSO PURCHASED A CAR THAT DAY.GOT US BOTH THE BEST PRICING/DEAL TOOK THE TIME TO TAKE CARE OF BOTH MYSELF AND MY COUSIN WHO ALSO PURCHASED A CAR THAT DAY.GOT US BOTH THE BEST PRICING/DEAL More
Service check engine light Courteous, friendly service. Was kept up to date on the repairs being made, service writer very knowledgeable regarding my extended warranty . Woul Courteous, friendly service. Was kept up to date on the repairs being made, service writer very knowledgeable regarding my extended warranty . Would definitely continue to take my car there as I have in the past More