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Banks Chevrolet Cadillac Buick GMC

Concord, NH

4.8
1,698 Reviews

137 Manchester Street

Concord, NH

03301

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Showing 1,698 reviews

August 26, 2021

My experience from start to finish was the best I’ve ever had buying a vehicle. My salesman Mike Lienhart was very professional but, understood what I wanted. It was enjoyable experience without any buyers r More

by Paul Mac
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne, Mike Lienhart, finance person
Aug 27, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Banks Chevrolet Cadillac Buick GMC Team

August 24, 2021

I have been looking for over 6 months for a new suburban and finally found the one I wanted at Banks. My sales person Kris Dumont was knowledge and wonderful! More

by Tracy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Dumont
Aug 26, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Best, Banks Chevrolet Cadillac Buick GMC Team

August 24, 2021

I purchased my first vehicle ever from banks just last week. My friend who has purchased many of vehicles through them turned me on to Banks. It was an easy and enjoyable experience the salesman catered t More

by Zac
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Court
Aug 26, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Best, Banks Chevrolet Cadillac Buick GMC Team

August 23, 2021

Jordan was fantastic salesman, and as always the experience was smooth and easy. Would totally recommend Banks to anyone looking for a new or used car. More

by jvarney16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan D
Aug 25, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Banks Chevrolet Cadillac Buick GMC Team

June 26, 2021

Super friendly and helpful people. This was the absolute best buying experience I have ever had in my 30+ years of driving/ buying cars. I did not spend all day at the dealership thanks to their su More

by Gburcham
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle, Greg, Jeremy
Jun 30, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Best, Banks Chevrolet Cadillac Buick GMC Team

June 14, 2021

They were attentive to my needs they had the vehicle we wanted at a fair price made the buying a car a pleasant experience. No BS no game playing here’s the vehicle here’s your price out the door Brenden More

by Ray
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenden Hayward
Jun 17, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Banks Chevrolet Cadillac Buick GMC Team

June 05, 2021

Took Cadillac in for brake light and sunroof repair. Banks wanted $800 for the light. Instead I ordered OEM parts for $360 and changed it myself in 20 min. I am a 52 y/o woman who knows nothing about ca More

by EducatedWoman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike
Jun 08, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. We would appreciate the opportunity to discuss your time spent with us. Please contact us at your earliest convenience so we can work together at resolving this. Best, Banks Chevrolet Cadillac Buick GMC Team

May 26, 2021

I went to have a camera changed on a Corvette picked up my car and 9 mi was put on it don't use this dealership More

by Jim
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Tsantoulis
May 28, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Best, Banks Chevrolet Cadillac Buick GMC Team

May 11, 2021

This dealership was great to work with. The inventory was low and they were flexible. Friendly salesman that looked to support our budget. I would recommend Banks to others. More

by paulnewell03816
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick
May 14, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Congratulations on your recent purchase, Paul! At Banks Chevrolet Buick GMC, our team strives to deliver an excellent experience and find you a vehicle that works within your budget. We hope to be of service to you again in the future, and please don't hesitate to contact us if you need assistance with anything else! Best, Banks Chevrolet Cadillac Buick GMC Team

May 10, 2021

Came in for an oil change and tire rotation. I made the mistake of asking for them to reverse one tire due to it having the white wall out instead of in. They couldn't do it due to the last installer ruini More

by merlin2322
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't know names
May 12, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Merlin, your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact us at your earliest convenience so we can discuss this further. Best, Banks Chevrolet Cadillac Buick GMC Team

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