Banks Chevrolet Cadillac Buick GMC
Concord, NH
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Exceptional. This experience leasing was so much better than our previous. Nick and the Banks team excelled. What drew me to Banks was the excellent service dept. I thought if the service dept is the good than our previous. Nick and the Banks team excelled. What drew me to Banks was the excellent service dept. I thought if the service dept is the good I will see about purchasing my next vehicle here. They did not disappoint More
Was quoted a price on the phone for my trade-in by Greg. I was VERY clear with him on the phone about what I needed and he assured me there would be no problem in Banks matching a previous quote I received. I was VERY clear with him on the phone about what I needed and he assured me there would be no problem in Banks matching a previous quote I received.. Got there and was told they would give me $6500 less than that quote. I drove an hour and a half with a pre-approved loan, ready to purchase a vehicle. It was clearly a bait and switch - inappropriate, unprofessional and simply dishonest. The salesman (who was not who I spoke with on the phone) was wonderful and did his best to make amends for what he clearly recognized to be mistreatment. I would never purchase a vehicle from a place like this. Buyer beware! More
I recently got into a new lease with Banks and could not have been happier with their service. They did not waste time and got me into a nice truck for a good price. I was very impressed with their staff have been happier with their service. They did not waste time and got me into a nice truck for a good price. I was very impressed with their staff and highly recommend going here for your next vehicle. More
Chose Banks partially due to price seen on their website. When I went to pick up car the price was significantly higher than advertised. When I asked why they said- oh we raised our prices. So buyer website. When I went to pick up car the price was significantly higher than advertised. When I asked why they said- oh we raised our prices. So buyer beware, if you are looking at honesty in advertising you won’t find it at Banks! More
I purchased my new 2022 Chevrolet Silverado 2500 HD. My original contact thru Bank’s online customer care department was promptly answered the next morning. I came in the next day and had Jeff LaValley as original contact thru Bank’s online customer care department was promptly answered the next morning. I came in the next day and had Jeff LaValley as my salesman. He was great to work with and gave me a great deal on the truck I wanted. He is knowledgeable and treated us like old friends, not a potential sale. He got me great price even with the industry wide vehicle shortage resulting from Ovid 19. He ordered the accessories I requested and my delivery went flawlessly. This is the first new truck I have ever bought and I would recommend Banks to anyone. They treat like regular folks and are great. More
Your dealership and salespeople are a bad joke. Unprofessional Clowns, they keep calling me and hanging up when I don't pick up. I have asked them not to contact me and they continue to call and em Unprofessional Clowns, they keep calling me and hanging up when I don't pick up. I have asked them not to contact me and they continue to call and email me? I would never buy a car or truck from them. More
I expressed my interest in a Nissan Juke for my youngest son I told Jodan Davison what the max payment had to be for he was still in school working part-time. Jordan went above and beyond doing what he coul son I told Jodan Davison what the max payment had to be for he was still in school working part-time. Jordan went above and beyond doing what he could to reach that goal into the delight of my son he did thank you. The whole process was effortless from beginning to end. More
Best experience at a dealership I’ve ever had and walked away with a new car! They have a nice cage inside with a lounge and comfy chairs to sit in while you wait. away with a new car! They have a nice cage inside with a lounge and comfy chairs to sit in while you wait. More