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Banks Chevrolet Cadillac Buick GMC

Concord, NH

4.8
1,701 Reviews

137 Manchester Street

Concord, NH

03301

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Showing 1,701 reviews

October 31, 2021

Rick Gauthier is the best with his Professionalism and communication on your vehicle needs each visit More

by lorriess12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Gauthier
Nov 02, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, Banks Chevrolet Cadillac Buick GMC Team

October 30, 2021

They were able to get me in on short notice. Price was much less than what I was quoted. More

by cjkell53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t recall his name
Nov 01, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Banks Chevrolet Cadillac Buick GMC Team

October 30, 2021

Excellent service. Quicker than expected. Service rep was pleasant and efficient Waiting area was clean. Free coffee much appreciated More

by nix77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember his name
Nov 01, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Banks Chevrolet Cadillac Buick GMC Team

October 30, 2021

Bought a truck a week ago. My mistake went at night. The salesman I dealt with told me it was not commercially used and only scratch was under front head light. I drove 3 hrs to buy this truck. Come to find More

by prehodac
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Keith
Nov 01, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact us at your earliest convenience so we can discuss your experience and learn more. Best, Banks Chevrolet Cadillac Buick GMC Team

Nov 01, 2021 -

prehodac responded

You guys have all my information if you want any further details you know how to get ahold of me.

October 29, 2021

great dealership very friendly would definitely buy my next truck there went for a recall service and was in and out in no time at all. More

by pabatten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Buzz salesman
Oct 29, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Best, Banks Chevrolet Cadillac Buick GMC Team

October 29, 2021

Very good experience. LOF and tires rotated at 15K. No issues and very pleasant to chat with. This is my second Silverado I have purchased and will be buying a new Blazer from then in the future. Nice C More

by richard.zeller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure. All where very nice
Oct 29, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Best, Banks Chevrolet Cadillac Buick GMC Team

October 29, 2021

Sometimes I have a little bit of a wait but that being said TOTALLY Worth it Thanks You Banks it hard to find exceptional service C M Graham-Folland More

by CMG-F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Your Team from the door greet to work order area
Oct 29, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Banks Chevrolet Cadillac Buick GMC Team

October 29, 2021

Was vert satisfied with my vehicle purchasing experience. The Salesman Kieth was friendly and knowledgeable and made the purchase both easy and quick. Would definitely return when buying a vehicle in the fut More

by brwb978
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kieth
Nov 01, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

We cannot thank you enough for your wonderful review of Banks Chevrolet Buick GMC and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, Banks Chevrolet Cadillac Buick GMC Team

October 29, 2021

Always one of the best dealership to do business on time and fix it first time. More

by tfis281015
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Unknown
Nov 01, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Best, Banks Chevrolet Cadillac Buick GMC Team

October 29, 2021

Great store and people to work with sometime the wait is pretty long not sure what they could do about that More

by Rmtimberharvesting
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve gard
Nov 01, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thanks for your great review. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Banks Chevrolet Cadillac Buick GMC Team

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