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Banks Chevrolet Cadillac Buick GMC

Concord, NH

4.8
1,701 Reviews

137 Manchester Street

Concord, NH

03301

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Showing 1,701 reviews

November 11, 2021

I just bought my fourth brand new vehicle from Banks Chevrolet in Concord New Hampshire! One of the best dealerships I’ve ever worked with, everybody is polite and friendly and my salesman Court , Was s More

by Ronferrantenh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Court. Wayne and SaL
Nov 12, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

We cannot thank you enough for your wonderful review of Banks Chevrolet Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, Banks Chevrolet Cadillac Buick GMC Team

November 11, 2021

Banks has always taken great care of our Tahoe! And, when we have needed service covered by our CPO warranty, they have provided a loaner that we can fit in with all of our kids and their car seats as well. More

by mreardon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachery Brosseau
Nov 12, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Best, Banks Chevrolet Cadillac Buick GMC Team

November 10, 2021

Excellent customer service from the entire staff! We enjoyed our experience and will be back! More

by Supahetha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael T, Steph, Otto, Niki
Nov 12, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Banks Chevrolet Cadillac Buick GMC Team

November 09, 2021

The customer service is always great weather I call or come in to the dealership and the service department is always friendly and helpful! More

by Nicole
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
Nov 10, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Banks Chevrolet Cadillac Buick GMC Team

November 09, 2021

The service department always does a great job. As a long time customer, I know that my car will be serviced professionally at a fair price. The service writers, especially Jennifer and Linda, are knowl More

by Ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer, Linda, Mark
Nov 10, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Ed, hello and thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to work with you in the future! Best, Banks Chevrolet Cadillac Buick GMC Team

November 08, 2021

I purchased my 2015 Acadia from Banks 7 years ago. I had my service done locally but decided to do the 75,000 mile check with the GMC dealer. Linda was great to deal with and the report they provided was s More

by lmhebert55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda and woman at payment desk
Nov 10, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Banks Chevrolet Cadillac Buick GMC Team

November 08, 2021

I’ve been going to Banks for 10 years and can’t say enough good things about them. Linda in the service department is the best. More

by Cheryl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Falbo
Nov 10, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, Banks Chevrolet Cadillac Buick GMC Team

November 07, 2021

Went in For Takata Airbag recall and oil change. Prompt and professional service. Quicker than expected. Love the breakfast counter! More

by Bigdaddydisco62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Agent
Nov 08, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Banks Chevrolet Cadillac Buick GMC Team

November 06, 2021

Am amazing customer service. They had exactly what we wanted and our salesman Tim was awesome. We drive an hour to this dealership and it did not disappoint! Highly recommend. More

by Justine H
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim
Nov 29, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for the wonderful review and for traveling to Banks Chevrolet Buick GMC from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Best, Banks Chevrolet Cadillac Buick GMC Team

November 06, 2021

My 2020 Equinox had a recurring problem that took multiple visits to correct. The service department assured me that they would get to the bottom of the issue and they finally did! I was given a lo More

by rudolsl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach, Matt, Andy and a service manager
Nov 29, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Banks Chevrolet Cadillac Buick GMC Team

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