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Banks Chevrolet Cadillac Buick GMC

Concord, NH

4.8
1,701 Reviews

137 Manchester Street

Concord, NH

03301

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Showing 1,701 reviews

November 15, 2021

Good selection even during these times. Finance and service was pleasant to work with. Car is nice More

by Rachel.henderson48
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather
Nov 17, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for the great feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us so we can see how to earn those additional 2 stars. We look forward to serving you again. Best, Banks Chevrolet Cadillac Buick GMC Team

November 14, 2021

The experience at this dealer was one of the better dealings I've had with any dealership. We all know how long buying a car can take with the back and forth communication between managers, reps and f More

by donlaro2017
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Mathis
Nov 16, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Banks Chevrolet Cadillac Buick GMC Team

November 14, 2021

I HAVE ALWAYS BEEN TREATED JUST GREAT AT BANKS. THEY ALWAYS HAVE TIME TO LISTEN TO ANY PROBLEMS I HAVE WITH MY CAR. I BOUGHT THE CAR AT BANKS AND WILL GO BACK WHEN I NEED A NEW ONE. THANK YOU More

by tdgleason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DO NOT KNOW ANY OF THE NAMES. SORRY
Nov 16, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Best, Banks Chevrolet Cadillac Buick GMC Team

November 14, 2021

Very happy with service for my wife's Equinox and my Silverado. Will always recommend Banks to everyone I know. More

by gerrynsue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Falvo
Nov 16, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Banks Chevrolet Cadillac Buick GMC Team

November 13, 2021

Always treated well at Banks! The employees are friendly and quick to solve problems. Great Customer Service Skills!!! More

by Khillmaloney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy
Nov 15, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Hello, thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from Banks Chevrolet Buick GMC. We can’t wait to see you for your next servicing appointment! Best, Banks Chevrolet Cadillac Buick GMC Team

November 13, 2021

Great experience! I would highly recommend Seven C as a sales guy! He was amazing. More

by abrannock
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven C
Nov 15, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your vehicle purchase incredibly enjoyable. We look forward to working with you or anyone you might send our way in the future. Best, Banks Chevrolet Cadillac Buick GMC Team

November 13, 2021

Scheduled recall repairs and all went well they did all repairs and did 30 point check on entire vehicle All at no cost to me More

by breezyforu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service manager
Nov 15, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for the five-star rating and review! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Best, Banks Chevrolet Cadillac Buick GMC Team

November 12, 2021

The professionalism, efficiency and understanding showed by salesman Mike Vallencourt was exceptional. I feel I got a fair trade value for my car, he found me a demo car that had exactly the features I wa More

by MESiudut
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike vallincourt
Nov 15, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Reviews like yours are truly a breath of fresh air! Mike is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, Banks Chevrolet Cadillac Buick GMC Team

November 12, 2021

Always a great experience getting my vehicle serviced at Banks. Very professional adviser’s and everything completed in a timely manner. Recommend them highly! More

by ebrander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc
Nov 15, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, Banks Chevrolet Cadillac Buick GMC Team

November 12, 2021

Always a great experience, everyone is very professional and courteous. They always take care of my concerns in a timely manner. More

by Joed49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jen McDonnell
Nov 12, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt, courteous, and informative service on your vehicle. We hope you will give us the opportunity to help you again whenever it’s time for your next service. Best, Banks Chevrolet Cadillac Buick GMC Team

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