Banks Chevrolet Cadillac Buick GMC
Concord, NH
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My experience was amazing from start to finish. Started with getting a response to my inquiry at 8:30 at night. I arrived early at the dealership and was immediately acknowledged by several people. I was r with getting a response to my inquiry at 8:30 at night. I arrived early at the dealership and was immediately acknowledged by several people. I was rushed in to see mike tierney who I requested. The service was impeccable and very thorough and extremely fast. I will definitely recommend banks Chevrolet to everyone I can!!!! You guys are all amazing!! Thank you!! More
The price has gone up and the quality has gone down. I am not happy that it cost me $200 to get the snow tires that I had, put on. The first visit cost $85.60. I drove 375 miles that week-end and that night not happy that it cost me $200 to get the snow tires that I had, put on. The first visit cost $85.60. I drove 375 miles that week-end and that night my front tire had 20 pounds of air pressure. The tire would not hold air because of the stem. Had someone put the spare tire on, $10, and someone else took the tire to put a stem on, $10. On my return to NH, I brought it to the garage and had to buy a stem with a sensor, $95.50. The complimentary wash was poorly done. I am not happy. More
I had been looking for a vehicle for almost 2 months as the used car market has been a bit absurd. When I want to Banks in my town, they did a great job at finding me a vehicle at an affordable monthly cos the used car market has been a bit absurd. When I want to Banks in my town, they did a great job at finding me a vehicle at an affordable monthly cost. Working with Chris was great, and he is definitely not your typical sales guy- he was quick at finding us a good deal and the day I walked onto the lot was the day I left with a car! Thank you Banks for making the process quick and easy! More
As I arrived at Banks in the pouring rain, salesman Jacob came right out and asked if we needed anything. I was looking to lease/buy a GMC Canyon or Chevy Colorado. Without hesitation in the rain, Jacob toss came right out and asked if we needed anything. I was looking to lease/buy a GMC Canyon or Chevy Colorado. Without hesitation in the rain, Jacob tossed a raincoat on and pulled the Canyon closer so I could test drive/look at it. Jacob wasn't just a robot selling cars. Conversations were casual and friendly yet still professional. It really made me want to buy from Banks. Their customer service standards are well above other places around the area that I have been to. Banks doesn't go above MSRP which is a huge plus for the situations we are in right now. Definitely recommend Banks. I would buy from them in the future A couple of weeks in with the new truck and I love it. 2022 GMC Canyon Elevations (Black) More
A dealership that cares about their customers. When you first walk into the showroom, you really feel comfortable. Salesperson gives you their undivided attention. Showroom is clean and inviting. I’ve boug first walk into the showroom, you really feel comfortable. Salesperson gives you their undivided attention. Showroom is clean and inviting. I’ve bought several cars from Bank and I don’t even think of going anywhere else, even though there is a dealership closer to my home. The service department is number one in my book. They will let you know how long it will take and they keep you informed if it runs longer. They will always let you know before doing any extra work that may have to be done. Thank you Banks Auto of Concord, NH More
Vehicle was done ahead of time and was clean. People were friendly and informative. Service Writer called to tell me my vehicle was ready to pick up. friendly and informative. Service Writer called to tell me my vehicle was ready to pick up. More
Great Service at a Great Price. At Banks they put the Customer First! I wouldn’t go anyplace else to buy a new vehicle or get my Silverado and Cadillac CTS serviced. Customer First! I wouldn’t go anyplace else to buy a new vehicle or get my Silverado and Cadillac CTS serviced. More