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Banks Chevrolet Cadillac Buick GMC

Concord, NH

4.8
1,701 Reviews

137 Manchester Street

Concord, NH

03301

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Showing 1,701 reviews

November 27, 2021

My experience was amazing from start to finish. Started with getting a response to my inquiry at 8:30 at night. I arrived early at the dealership and was immediately acknowledged by several people. I was r More

by Ourdoghouse
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike tierney
Nov 29, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

We appreciate you taking the time to share your feedback with us! We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again. Best, Banks Chevrolet Cadillac Buick GMC Team

November 26, 2021

The price has gone up and the quality has gone down. I am not happy that it cost me $200 to get the snow tires that I had, put on. The first visit cost $85.60. I drove 375 miles that week-end and that night More

by Josephinelook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
Nov 29, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for taking the time to provide our dealership with feedback about your experience. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact us at your earliest convenience so we can resolve your concerns. Best, Banks Chevrolet Cadillac Buick GMC Team

November 26, 2021

Banks worked to help me stay within my budget. They were not pushy and let me make the best decision for my situation. More

by Sandra-lambert@ comcast.net
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
Nov 29, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Banks Chevrolet Cadillac Buick GMC Team

November 25, 2021

I had been looking for a vehicle for almost 2 months as the used car market has been a bit absurd. When I want to Banks in my town, they did a great job at finding me a vehicle at an affordable monthly cos More

by Em J
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Nov 29, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Banks Chevrolet Cadillac Buick GMC Team

November 24, 2021

amazing service for senior citizens, even did inside windshield when I asked. Always use them for both vehicles. More

by ninniepoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service manager
Nov 29, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Banks Chevrolet Cadillac Buick GMC Team

November 22, 2021

As I arrived at Banks in the pouring rain, salesman Jacob came right out and asked if we needed anything. I was looking to lease/buy a GMC Canyon or Chevy Colorado. Without hesitation in the rain, Jacob toss More

by justin.pinard55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Kelly
Nov 23, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, Banks Chevrolet Cadillac Buick GMC Team

November 22, 2021

A dealership that cares about their customers. When you first walk into the showroom, you really feel comfortable. Salesperson gives you their undivided attention. Showroom is clean and inviting. I’ve boug More

by rogerg46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Nov 23, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Best, Banks Chevrolet Cadillac Buick GMC Team

November 22, 2021

Vehicle was done ahead of time and was clean. People were friendly and informative. Service Writer called to tell me my vehicle was ready to pick up. More

by eciasboy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachery Brosseau
Nov 23, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Banks Chevrolet Cadillac Buick GMC Team

November 21, 2021

Great Service at a Great Price. At Banks they put the Customer First! I wouldn’t go anyplace else to buy a new vehicle or get my Silverado and Cadillac CTS serviced. More

by Phil M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary Brosseau
Nov 22, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, Banks Chevrolet Cadillac Buick GMC Team

November 21, 2021

Great customer service and the work was completed quickly and on time. I was kept aware of the process every step of the way. More

by Mike McCormack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Nov 22, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Best, Banks Chevrolet Cadillac Buick GMC Team

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