Banks Chevrolet Cadillac Buick GMC
Concord, NH
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We have been buying and leasing vehicles here since our first car a 1978 Monte Carlo. When we bring a vehicle in for service it's done for the estimated amount and repaired correctly, added bonus is vehicl first car a 1978 Monte Carlo. When we bring a vehicle in for service it's done for the estimated amount and repaired correctly, added bonus is vehicle is washed and vacuumed ,We really appreciate the service from the service writer we deal with Steve Gard More
I’ve been a loyal banks customer for a few years now, bought at least 3-4 vehicles in that time. I do feel like banks does a great job overall but they don’t respect people time. I tried to make an appoi bought at least 3-4 vehicles in that time. I do feel like banks does a great job overall but they don’t respect people time. I tried to make an appointment, so I didn’t have to spend my entire day waiting in the lobby for a basic service. (Yes, you’ll have to spend at least half your day waiting here for a simple oil change, It’s ridiculous ) these are the services I requested:(oil change, tire swap and 30k service) I trie to make an appointment, they called to tell me I can’t make an appointment for these services and I must go through the first come first serve basic care department. I highly doubt your customer base is stay at home moms or dads. We have lives to live and you are inconsiderate of that. Canceling someone’s appointment because you dont want to allow them to save themselves time is just mind blowing. Do you not value your time? I value mine, and spending 4+ hrs waiting for these services is BS! Buying a car from here is great, getting follow up service here is a pain in the A**. I drove over an hour to get there, passing other dealerships now n the process. How’s does my loyalty get rewarded, by Banks Wasting my time. I will consider going elsewhere for services and maybe even purchasing my vehicles from now on. I’m sure this will fall on def ears because what’s one customer’s opinion worth. Just want you All to know what your in for if you choose to come here for service. It’s a HUGE WASTE OF YOUR TIME More
I would recommend Banks Chevrolet Cadillac Buick GMC to anyone. I’m fact I recommend my brother and he loved the people so much he got his truck there as well. The workers there are unlike any other dealer anyone. I’m fact I recommend my brother and he loved the people so much he got his truck there as well. The workers there are unlike any other dealership, they do not push you to buy any vehicle, if you have any questions they make sure to get you an answer that makes sense. If you need service or are looking to buy a vehicle, check out Banks More
Experience turned out completely awesome far better than expected had a very rough road in the beginning thru service but it turned out great in the end expected had a very rough road in the beginning thru service but it turned out great in the end More