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Banks Chevrolet Cadillac Buick GMC

Concord, NH

4.8
1,701 Reviews

137 Manchester Street

Concord, NH

03301

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Showing 1,701 reviews

December 11, 2021

Great, easy and the fastest transaction Ive ever experienced buying a truck. Im glad I went and checked them out. More

by Chucku
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Katsigiannis
Dec 14, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Banks Chevrolet Cadillac Buick GMC Team

December 10, 2021

Tim Thessalia was great. Above and beyond service. Management team was thoughtful and caring. Made buying a new car in this climate easy. Thank you so much!! More

by Nrgoodwin78
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Buzz. Tim T
Dec 15, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Best, Banks Chevrolet Cadillac Buick GMC Team

December 10, 2021

Been very pleased with sales and service of my Silverado. Bought in 2019 and had a pleasant experience with the purchase. I have been in for regular service and it’s always been super easy. More

by bmbaga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All service staff
Dec 13, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, Banks Chevrolet Cadillac Buick GMC Team

Dec 13, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, Banks Chevrolet Cadillac Buick GMC Team

December 10, 2021

Jordan Davison and Steve Rice are by far the best in the industry to work with. They represent a portion of the sales/finance collaboration that occurs at Banks. Jordan’s professional sales consulting is More

by Tom Sampson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Davison and Steven Rice
Dec 13, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Banks Chevrolet Cadillac Buick GMC Team

December 10, 2021

When we needed to order step boards for our 2018 GMC Sierra the parts sales person was very helpful in finding exactly what we needed. The order was placed and they came in within two days and a service More

by rlb201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
Dec 13, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Banks Chevrolet Cadillac Buick GMC Team

December 10, 2021

The Service department was very helpful and easy to work with when our Suburban needed brake service. I would recommend Banks. More

by pmorris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Dec 13, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

We cannot thank you enough for your wonderful review of Banks Chevrolet Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, Banks Chevrolet Cadillac Buick GMC Team

December 09, 2021

Not sure how to explain how dissatisfied I am with purchasing a new vehicle from here. The only reason for 2 stars and not 0 is that the vehicle is good quality. First off I’ve spent less than 2k at a More

by Steve
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Yes
Dec 15, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for your feedback. Here at Banks Chevrolet Buick GMC, we pride ourselves on customer satisfaction, and it appears that your recent experience with our staff does not reflect that. Please contact me at your earliest convenience so that we can discuss this issue in greater depth. I look forward to hearing from you soon. Best, Banks Chevrolet Cadillac Buick GMC Team

December 08, 2021

Always the best, from Mike St Germain to Jordan Cote willing to go the extra mile to help with the purchase of a of a new truck. You couldn't ask for better people to work for your company., they alway More

by tfis281015
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike St Germain and Jordan Cote
Dec 10, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Congratulations on your new purchase! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. I’m so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Best, Banks Chevrolet Cadillac Buick GMC Team

December 08, 2021

I wasn't happy with the truck after about 20 days of driving it around and trying to tow. The sales rep, Kevin, made it all happen for me and got me in to a new truck that I'm fully happy with today. More

by donlaro2017
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Mathis
Dec 10, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Hello, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Kevin went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Best, Banks Chevrolet Cadillac Buick GMC Team

December 07, 2021

I had a great experience buying my truck from Kevin Mathis he did a awesome job and did not pressure me at all in to buying like most dealers He listen to me and made it happened He went through the w More

by reandse3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Mathis
Dec 08, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Banks Chevrolet Cadillac Buick GMC Team

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