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Banks Chevrolet Cadillac Buick GMC

Concord, NH

4.8
1,701 Reviews

137 Manchester Street

Concord, NH

03301

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Showing 1,701 reviews

December 25, 2021

My experience with banks Chevrolet was top notch. One of the best car buying experiences I have ever had. My salesman Jake was very professional and made it extremely easy. I couldn’t have asked for a bette More

by Combatinfoif06
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake
Dec 28, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, Banks Chevrolet Cadillac Buick GMC Team

December 24, 2021

Everything was completed to my satisfaction on time and the service writer was polite and called me when my truck was finished. Very good service at Banks Chevy. More

by fountainnut
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda
Dec 28, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Best, Banks Chevrolet Cadillac Buick GMC Team

Dec 28, 2021 -

fountainnut responded

Your service and staff are an excellent part of a great dealership. Keep up the good work!

December 23, 2021

Great service a very hard dealership to buy from. The washing and vacuuming when the oil is changed. I wish they would send out a few coupons like they use to. It is getting expensive. I still have tro More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
Dec 28, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Dan, thank you for sharing your positive experience. Your feedback will be reviewed with our team. Please do not hesitate to reach out to us to discuss your experience further. Best, Banks Chevrolet Cadillac Buick GMC Team

December 21, 2021

The best that their is…You can Bank on it!!Excellent The best that their is… You can Bank on it!! Excellent Service Facility and knowledgeable. More

by electricusampera@ymail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Vailancourt
Dec 23, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Banks Chevrolet Cadillac Buick GMC Team

December 21, 2021

We continue to value Banks Chevrolet after years of honest sales representation and great service. Everyone at this dealership is customer oriented and eager to help. More

by Rod L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zak
Dec 23, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Banks Chevrolet Cadillac Buick GMC Team

December 20, 2021

I went in for an oil change. They rotated my tires and washed my vehicle. And punched my card so sometime in the future I will get a free oil change. Their waiting room is comfortable. More

by surplusron
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know their names
Dec 22, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Best, Banks Chevrolet Cadillac Buick GMC Team

December 19, 2021

This was by far the easiest car buying experience I have ever had in my life. I scoped out the truck online. The internet sales team stepped in and walked me through the process of having my truck virtuall More

by markdowning6471
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith, Cindy, Kasey
Dec 21, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Banks Chevrolet Cadillac Buick GMC Team

December 18, 2021

I moved back to the Northeast after 48 years in Florida. I needed a 4 wheel drive vehicle. Banks was recommended by my brother in law. I was not disappointed with my decision. Buzz and Jordan made this the More

by Fredostrander
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Buzz, sales mgr. and Jordan Cote
Dec 20, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Banks Chevrolet Cadillac Buick GMC Team

Dec 20, 2021 -

Fredostrander responded

E mail address is: fredostrander@gmail.com Had my truck in for accessories on 12/20. Same great service as the sale. Work performed quickly. Thanks again

December 17, 2021

They are professional and friendly. They set the expectations ahead of time on how long the wait would be and they told me what to expect with the oil change. They changed my oil, rotated the tires More

by kerri.a.furtado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach
Dec 20, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Best, Banks Chevrolet Cadillac Buick GMC Team

December 17, 2021

Great place to purchase a vehicle (my 4th) and their service department has been outstanding every time I've been there. More

by lennh45
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Tierney
Dec 20, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Banks Chevrolet Cadillac Buick GMC Team

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