Banks Chevrolet Cadillac Buick GMC
Concord, NH
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What a crazy time to purchase a new vehicle, but Bank had the inventory AND they were not charging a "market adjustment" fee like all the other dealerships these days. It was a process purchasing a vehicle " the inventory AND they were not charging a "market adjustment" fee like all the other dealerships these days. It was a process purchasing a vehicle "in transit" but it was worth the wait. The post sales customer service was better than I expected too with Jordan answering questions for us a week after we purchased. Thank You! More
My first service visit for oil change and tire rotation. I was greeted at door and instructed where to go. I notice the employees at banks always seem respectful and kind and try hard to see that you have a I was greeted at door and instructed where to go. I notice the employees at banks always seem respectful and kind and try hard to see that you have a good experience!! I look forward to going back to have further service to my vehicle 🚗. Thank You!! More
Drove up from RI after seeing a truck I was interested in. Worked with Mike T. and he was great from the start. I was on my way home with my new truck and Mike and team made it happen as quickly and as pa in. Worked with Mike T. and he was great from the start. I was on my way home with my new truck and Mike and team made it happen as quickly and as painless as possible. Highly recommend Mike! More
I went in to Banks to look at a used truck I saw online. I was greeted promptly by Chris Burnor who took me outside to see the truck and got it set up for me to test drive it. There was no pressure exerted I was greeted promptly by Chris Burnor who took me outside to see the truck and got it set up for me to test drive it. There was no pressure exerted at all and both he and sales manager Ryan Gelinas were very professional. I don't make big financial purchases quickly, but they made me a good offer on the price of the truck and gave me a good offer on my trade so I said I would think about it and call them in a couple of days. I ended up buying it and am enjoying the truck very much and also my experience there as a 1st time buyer. I was very impressed by the whole process and would recommend Banks to others who like a relaxed sales experience. More
In August 2021, I approached a dozen Chevy dealerships in NH and MA about the purchase of a new Suburban High Country. Despite this being almost a $90K vehicle, I was shocked that only three got back to me NH and MA about the purchase of a new Suburban High Country. Despite this being almost a $90K vehicle, I was shocked that only three got back to me, and Mike Tierney did so the quickest and with the most substantive engagement. My wife and I met Mike, and we ordered the vehicle from him. It took until December 17 for us to receive the vehicle, but Mike continued to stay in touch with us and respond to my emails throughout the process. Further, although we didn't finance the vehicle through the dealership, the finance department was very quick to get a quote to us. Very pleased with this crew. Will be back. More
We have had a previous positive experience with Banks when we purchased our 2011 Chevrolet Silverado 2500HD. It's still running great. We recently decided to trade for a used Cadillac XT5. We were ass when we purchased our 2011 Chevrolet Silverado 2500HD. It's still running great. We recently decided to trade for a used Cadillac XT5. We were assisted by Jasmine Zachos who was very pleasant to deal with. It was a very positive experience overall and we highly recommend Jasmine. She's very efficient and friendly plus very knowledgeable. Banks is a customer friendly place to be! Heather in finance is a great example of that. More
Gabe was awesome. He met all our family's needs. He was polite and courteous. He got us in a great vehicle with everything we needed, and more! Banks had an amazing atmosphere, that made us feel relaxed a polite and courteous. He got us in a great vehicle with everything we needed, and more! Banks had an amazing atmosphere, that made us feel relaxed and welcomed. Highly recommend! More
People are very friendly service advisor explained everything to the T technician was awesome got it done before it was scheduled to be done everything to the T technician was awesome got it done before it was scheduled to be done More