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Banks Chevrolet Cadillac Buick GMC

Concord, NH

4.8
1,702 Reviews

137 Manchester Street

Concord, NH

03301

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Showing 1,702 reviews

December 30, 2021

Excellent service! Highly recommend Bank's service! Car was ready sooner than we were told! More

by mrsbov
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Person at service desk
December 30, 2021

What a crazy time to purchase a new vehicle, but Bank had the inventory AND they were not charging a "market adjustment" fee like all the other dealerships these days. It was a process purchasing a vehicle " More

by brandon21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Cote
December 29, 2021

My first service visit for oil change and tire rotation. I was greeted at door and instructed where to go. I notice the employees at banks always seem respectful and kind and try hard to see that you have a More

by parkmande
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
Dec 30, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Banks Chevrolet Cadillac Buick GMC Team

Dec 31, 2021 -

parkmande responded

Thank you again and Happy New Year!!

December 29, 2021

Drove up from RI after seeing a truck I was interested in. Worked with Mike T. and he was great from the start. I was on my way home with my new truck and Mike and team made it happen as quickly and as pa More

by davis1271
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike T.
Dec 30, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Banks Chevrolet Cadillac Buick GMC Team

December 29, 2021

The experience I had at Banks was top notch Keith was great I highly recommend Banks Mike Simko More

by simko662
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith and Heather
Dec 29, 2021 -

simko662 responded

I would like to thank Keith and Heather At Banks that made my purchase simple. Highly recommend

December 27, 2021

I went in to Banks to look at a used truck I saw online. I was greeted promptly by Chris Burnor who took me outside to see the truck and got it set up for me to test drive it. There was no pressure exerted More

by Tom the truck guy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Burnor and Ryan Gelinas
Dec 28, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

We cannot thank you enough for your wonderful review of Banks Chevrolet Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, Banks Chevrolet Cadillac Buick GMC Team

December 27, 2021

In August 2021, I approached a dozen Chevy dealerships in NH and MA about the purchase of a new Suburban High Country. Despite this being almost a $90K vehicle, I was shocked that only three got back to me More

by Bill S.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Tierney
Dec 29, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, Banks Chevrolet Cadillac Buick GMC Team

December 27, 2021

We have had a previous positive experience with Banks when we purchased our 2011 Chevrolet Silverado 2500HD. It's still running great. We recently decided to trade for a used Cadillac XT5. We were ass More

by Stephanie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasmine Zachos and Heather
Dec 29, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Best, Banks Chevrolet Cadillac Buick GMC Team

December 27, 2021

Gabe was awesome. He met all our family's needs. He was polite and courteous. He got us in a great vehicle with everything we needed, and more! Banks had an amazing atmosphere, that made us feel relaxed a More

by NOrdway
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabe
Dec 29, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

We appreciate your marvelous feedback! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Best, Banks Chevrolet Cadillac Buick GMC Team

December 26, 2021

People are very friendly service advisor explained everything to the T technician was awesome got it done before it was scheduled to be done More

by Francisdionne1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisor in tact work perfectly
Dec 28, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Best, Banks Chevrolet Cadillac Buick GMC Team

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