Banks Chevrolet Cadillac Buick GMC
Concord, NH
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While waiting for my vehicle to be service I watched the customer rep interact with other customers and I was really impressed by how he spent time with a customer who did not speak English very well. He t customer rep interact with other customers and I was really impressed by how he spent time with a customer who did not speak English very well. He took his time and explained in several different ways what he wanted to convey. Always with a smile. After a while the customer seemed to understand and was satisfied with the explanation. I feel he went beyond what most reps would do. As far as the work done on my vehicle; it was on time and done well. More
I have been using Banks service dept since I bought my 2013 CTS wagon. From oil changes to major repairs I have not been disappointed. Estimates are detailed and explained. I have never had to go back bec 2013 CTS wagon. From oil changes to major repairs I have not been disappointed. Estimates are detailed and explained. I have never had to go back because of something that was missed. Backs was recommended to me and I have recommend them whenever asked. Most recent service was an oil change and in and out in 45 minutes. More
I recently got my oil changed at Banks. They accepted customers a few minutes early. There was only a short wait while they worked on my car - they even rotated my tires and vacuumed for the same price! customers a few minutes early. There was only a short wait while they worked on my car - they even rotated my tires and vacuumed for the same price! More
Brought my Tahoe in for service. Jennifer was great, had everything set up and ready to go. Kept me up to date on the progress and let me know when it was ready to be picked up. Work was done great and done everything set up and ready to go. Kept me up to date on the progress and let me know when it was ready to be picked up. Work was done great and done ahead of schedule!! Even the guys that warmed up and prepped my loaner and brought mine back out front to me were did great. More
I brought my truck to Bank Chevrolet to be serviced for the transmission no one calls me back no one informs me they are a terrible Chevy dealership. the transmission no one calls me back no one informs me they are a terrible Chevy dealership. More
Kris D worked with my husband and I to get us into a 2022 Silverado 1500 Denali. I work for a car dealer as well so I informed him what we were looking to do. He got it done and was efficient. After the sale Silverado 1500 Denali. I work for a car dealer as well so I informed him what we were looking to do. He got it done and was efficient. After the sale any questions sent to him through text were answered quickly . I will recommend him to anyone I know looking for a new GMC or Chevy. More sales people need to be like him. It was a positive experience and one we will remember. More
I love this dealership they are great and are very kind. I had a recall done on my truck and they looked overly truck to see if I had any other problems. And coffee is free in The lobby I had a recall done on my truck and they looked overly truck to see if I had any other problems. And coffee is free in The lobby More