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Banks Chevrolet Cadillac Buick GMC

Concord, NH

4.8
1,704 Reviews

137 Manchester Street

Concord, NH

03301

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Showing 1,704 reviews

February 07, 2022

While waiting for my vehicle to be service I watched the customer rep interact with other customers and I was really impressed by how he spent time with a customer who did not speak English very well. He t More

by cloudbumper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Marcoux
Feb 10, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for such a kind review! We know our staff works hard to make all customers feel welcome, so we are glad to hear you noticed that. We hope to work with you again soon!

February 05, 2022

I have been using Banks service dept since I bought my 2013 CTS wagon. From oil changes to major repairs I have not been disappointed. Estimates are detailed and explained. I have never had to go back bec More

by copperline
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Basic Care Adviser
Feb 10, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thanks for such a wonderful review! Your support over the years is admirable and we really appreciate it! Thanks for recommending us and we hope to see you again soon!

February 05, 2022

I recently got my oil changed at Banks. They accepted customers a few minutes early. There was only a short wait while they worked on my car - they even rotated my tires and vacuumed for the same price! More

by lblanchette0812
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team
Feb 10, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thanks for the review! We are glad your oil change and other services went well. Come again soon!

February 04, 2022

Brought my Tahoe in for service. Jennifer was great, had everything set up and ready to go. Kept me up to date on the progress and let me know when it was ready to be picked up. Work was done great and done More

by japinault
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer
Feb 10, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thanks for leaving us this review! We are happy to hear your service visit went so smoothly. Let us know if you need anything else for your Tahoe!

February 04, 2022

I brought my truck to Bank Chevrolet to be serviced for the transmission no one calls me back no one informs me they are a terrible Chevy dealership. More

by Michael
Recommend Dealer
No
Employees Worked With
The service desk
Feb 11, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Michael, thanks for leaving us this review. We are disappointed to hear about the lack of communication you have faced while getting your truck serviced. If you’d like to speak more on the issues, call us at (844) 827-2977 or email us at contact@banksautos.com.

February 04, 2022

Kris D worked with my husband and I to get us into a 2022 Silverado 1500 Denali. I work for a car dealer as well so I informed him what we were looking to do. He got it done and was efficient. After the sale More

by Goupil’s
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Dumont
Feb 10, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thanks for telling us about your experience! We are happy to hear you enjoyed working with Kris. We hope you enjoy the new Silverado, and let us know if you need anything else!

February 02, 2022

I traded my Volkswagen in for a very nice truck they helped a lot when I wanted a new truck More

by Sorrellkody66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Kelly
Feb 02, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thanks for leaving us a review! We are happy to hear the trade for a new vehicle went smoothly. We hope you enjoy it!

February 02, 2022

Thank you Nick for the seamless purchase of my truck! You were great from the beginning until the end! More

by BKR24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hanna
Feb 02, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for this fantastic review! Nick will be happy to hear your kind words. We hope you enjoy your new truck!

February 01, 2022

I love this dealership they are great and are very kind. I had a recall done on my truck and they looked overly truck to see if I had any other problems. And coffee is free in The lobby More

by buckwheats2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer
Feb 02, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

We appreciate the great review! We are glad to hear that getting that recall fixed went well! We hope you enjoyed the coffee, come again soon!

February 01, 2022

we love our truck great service ,great dealership very happy if i ever need a car or truck i will go to banks More

by dee95
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
forgot is name
Feb 02, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for this kind review! We appreciate your support, and we look forward to working with you in the future!

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