Banks Chevrolet Cadillac Buick GMC
Concord, NH
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I was recently rear ended that left my car totaled so I badly needed a new car. Seth was my sales person and I couldn’t have been more thankful. Trying to car shop can be tough as it is, never mind when yo badly needed a new car. Seth was my sales person and I couldn’t have been more thankful. Trying to car shop can be tough as it is, never mind when you have little children too. So the constant trying to make time, switch car seat from one test drive to another and praying the toddler doesn’t have a tantrum is stressful enough but for the first time ever buying a car(and I’ve gone through this process 6 times now)-I’ve been rear ended 3 times. Anyways, for the first time ever car shopping, it was a BREEZE! I didn’t stress, I didn’t feel pressured, I didn’t feel rushed, I didn’t feel ignored, I was completely taken care of and respected by Seth. He was so patient, kind, understanding but also fast moving because he absolutely understood what it meant to car shop with tiny humans. I really really can’t thank Seth enough. More
Don’t get me wrong getting me in for service in two day was great. But a $300 dollar markup was a little much I know it’s an I know it’s a dealership so you do that kind of thing so I can’t complain about was great. But a $300 dollar markup was a little much I know it’s an I know it’s a dealership so you do that kind of thing so I can’t complain about that I can, but it I won’t do any good and waiting four hours was kind of ridiculous! I hope the oil wash changed in the plow not just sprayed a little lubricant on the bolts. For $700 you would have thought you could have washed it and not parked it so far that I had to get a ride to pick it up. You new I was waiting and then the lady that checked me in was adamant about that she called me twice and then she had to come out to the waiting room to To get me I showed her that there was no call and she also knew that I was waiting not sure Why she just couldn’t come out and tell me like she did that the truck is ready. I’m just telling you about the service I had because you ask. Tom Bilodeau More
Cant beat the drive-up quick lube at Banks. As a professional with an unpredictable schedule, if I get 3hrs free on a random afternoon, I know I can swing in for a quick service at Banks! As a professional with an unpredictable schedule, if I get 3hrs free on a random afternoon, I know I can swing in for a quick service at Banks! More
My Husband and I were in the market for a truck for myself. We had seen a Red Sierra Denali that matched his current truck. It had all of the features I wanted and the price was perfect. We worked with myself. We had seen a Red Sierra Denali that matched his current truck. It had all of the features I wanted and the price was perfect. We worked with Cooper, who I will say did an amazing job getting this deal done remotely as we live about an hour away. The truck we bought did need a part after a recall service was performed. Cooper coordinated bringing the truck back in for repair, gave me a rental and got the truck back to us in no time! Overall, we had a great experience with this dealer and definitely will be back when we are ready to make another vehicle purchase. More
This dealership is by far the best of any dealership in the area. I had been looking for months for the right vehicle just to be disappointed everytime with the poor quality of used vehicles and poor custo the area. I had been looking for months for the right vehicle just to be disappointed everytime with the poor quality of used vehicles and poor customer service. My father buys all his vehicles from here and referred me to Kyle. Kyle made everything so easy that before I knew it I was driving home the perfect vehicle, got an amazing deal and I was treated like a queen. Thank you Kyle and Banks Auto! More