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Banister Nissan of Norfolk
Norfolk, VA
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Friendly and professional and very helpful and had people waiting to assist you as you enter the parking area. They walk you through each step needed to purchase a vehicle and don't rush you. Kavi my agent d waiting to assist you as you enter the parking area. They walk you through each step needed to purchase a vehicle and don't rush you. Kavi my agent did an awesome job. More
Dissatisfied with service they had my car since 5/31/22 and its now 6/17/22 and car is still not fix, they were waiting on a part which came in on 6/7/22 and as of today 6/17/22 the part is missing a part and its now 6/17/22 and car is still not fix, they were waiting on a part which came in on 6/7/22 and as of today 6/17/22 the part is missing a part and now i have to wait another week for my car. Reach out to the service manager several times left msg on vm and he still has not called me back. I ask if they could provided me a loaner car and the response was, they don't have any. At this point I just want my car back so I can take it to a efficient shop with efficient staff that can or who has exceptional manpower to fix my care More
My name is George I took my car in for state inspection oil change in the 20,000 mile maintenance Mr Dominique took care of my car and me in an awesome manner of trust honesty but most of all respect it to oil change in the 20,000 mile maintenance Mr Dominique took care of my car and me in an awesome manner of trust honesty but most of all respect it touched my heart to know that a young man like him was working there and help me out I will my 2018 Nissan Pathfinder back for more maintenance and whatever else it may need in the future Dominique is awesome I'm glad he works there More
Yamei was absolutely amazing! She wasn’t pushy, very helpful and extremely knowledgeable. Definitely go see her if you want no nonsense and a great deal! She wasn’t pushy, very helpful and extremely knowledgeable. Definitely go see her if you want no nonsense and a great deal! More
Always great service when I come to Banister Nissan of Norfolk. When I needed a rental Ms. Cue Hopkins made the process smooth and peaceful. Norfolk. When I needed a rental Ms. Cue Hopkins made the process smooth and peaceful. More
Yamei . .. did an excellent job with getting me a car.. I really appreciate it... give her a raise .. did an excellent job with getting me a car.. I really appreciate it... give her a raise More
Because of Mr. Jean Castel and Mr. Moeeb Iqbal, I was able to trade my car in for a more stylish, yet reliable car for my family and I! These gentlemen really made Jean Castel and Mr. Moeeb Iqbal, I was able to trade my car in for a more stylish, yet reliable car for my family and I! These gentlemen really made my first dealership experience one to remember! It’s safe to say that this is the best dealership in the Norfolk area! Thank you guys so much! More