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Banister Nissan of Norfolk

Norfolk, VA

4.5
234 Reviews

1250 N Military Hwy

Norfolk, VA

23502

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Showing 234 reviews

June 25, 2022

Friendly and professional and very helpful and had people waiting to assist you as you enter the parking area. They walk you through each step needed to purchase a vehicle and don't rush you. Kavi my agent d More

by Myount1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kavi Baanahar, Nick Williams
Jun 29, 2022 -

Banister Nissan of Norfolk responded

Thank you for taking the time to share your feedback. We are happy to know that we could be of service to you during your recent visit. Thank you for choosing Banister Nissan of Norfolk!

June 25, 2022

Service was great! My mom bought her second Nissan from Pedro today. He was awesome! More

by Julia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Caro
Jun 29, 2022 -

Banister Nissan of Norfolk responded

Thank you for your 5-star rating, Julia! We are grateful to earn your business here at Banister Nissan of Norfolk!

June 17, 2022

Dissatisfied with service they had my car since 5/31/22 and its now 6/17/22 and car is still not fix, they were waiting on a part which came in on 6/7/22 and as of today 6/17/22 the part is missing a part More

by albellam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
ryan oliver
May 27, 2022

My name is George I took my car in for state inspection oil change in the 20,000 mile maintenance Mr Dominique took care of my car and me in an awesome manner of trust honesty but most of all respect it to More

by George Robinson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominique service department
Jun 06, 2022 -

Banister Nissan of Norfolk responded

Hey George! Thank you so much for taking the time to share your feedback! Your 5-star review is greatly appreciated! Thank you for your kind words, and we are happy to know that our team could be of service to you during your recent visit. Thank you for choosing Banister Nissan of Norfolk!

May 21, 2022

Yamei was absolutely amazing! She wasn’t pushy, very helpful and extremely knowledgeable. Definitely go see her if you want no nonsense and a great deal! More

by Ginarendon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose , Yamei Baylor
May 24, 2022 -

Banister Nissan of Norfolk responded

Thank you for your 5-star review! We are so grateful to earn your business here at Banister Nissan of Norfolk!

May 14, 2022

Got me a MAJOR deal when I had nothing to work with, and Martha was so nice. More

by sierratompkins4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martha Vazquez
May 24, 2022 -

Banister Nissan of Norfolk responded

Your 5-star review is greatly appreciated, Sierra! We are thrilled to know that our team could be of service to you during your recent visit. Thank you for choosing Banister Nissan of Norfolk!

April 19, 2022

Always great service when I come to Banister Nissan of Norfolk. When I needed a rental Ms. Cue Hopkins made the process smooth and peaceful. More

by nharrislopez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megan Jensen
Apr 19, 2022 -

nharrislopez responded

Thank you so much

April 18, 2022

Yamei . .. did an excellent job with getting me a car.. I really appreciate it... give her a raise More

by Lindalrw22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Freeman, Nick Williams, Jean Castel, Megan Jensen, Cheryl Johnson
Apr 21, 2022 -

Banister Nissan of Norfolk responded

Thank you so much for taking the time to share your feedback, Linda! We are happy to know that we could be of service to you during your recent visit. We are grateful to earn your business here at Banister Nissan of Norfolk!

April 05, 2022

Because of Mr. Jean Castel and Mr. Moeeb Iqbal, I was able to trade my car in for a more stylish, yet reliable car for my family and I! These gentlemen really made More

by Simone Hudson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moheeb Iqbal, Jean Castel
Apr 13, 2022 -

Banister Nissan of Norfolk responded

Hey Simone! Thank you so much for taking the time to share your feedback & rate us 5-stars! We are so grateful to earn your business! We are happy to know that you had a pleasant customer experience. Thank you for choosing The New Banister Ford of Marlow Heights!

February 24, 2022

Treated me fairly with a new truck better equipped than the brand new one that blew an engine in a couple of weeks. More

by Bobcar73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alysia, Megan Jensen, Alan Sweeney, Leon Pegram, Adam Rawls
Feb 28, 2022 -

Banister Nissan of Norfolk responded

Your 5-star review is greatly appreciated! Thank you for taking the time to share your feedback. We look forward to continue to create great experiences for you in the future. Thank you for choosing Banister Nissan of Norfolk!