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Banister Ford of Marlow Heights

Marlow Heights, MD

3.9
1,471 Reviews

5000 Auth Rd.

Marlow Heights, MD

20746

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1,471 Reviews of Banister Ford of Marlow Heights

November 14, 2024

The staff, team, and everything is just perfect. I had an amazing experience and they got me in and out with excellent perks and Benefits More

by EDWARDMACKJR1986
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mel Worsham
November 12, 2024

Had a wonderful time and day at the dealership love the staff everyone was very friendly More

by sexysweet4861
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Gray, Chris Oyedeji, Sharon Wilson, Davonte Manuel, Carlos Scott, Amarjot Vohra, Mohammed Qureshey, Kelly Kinsey, Diego Chicas
November 11, 2024

Devonate was excellent and deserves a raise! He was so helpful and made my repair stress free More

by gwagner016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davonte Manuel, Diego Chicas
November 10, 2024

Still waiting for return call from advisor. Experiencing something that wasn’t happening prior to service More

by evesdaughter2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amarjot Vohra
November 08, 2024

Horrible communication, unreliable, lack of ownership, poor management, scratched my car, disrespectful, unprofessional, unworthy, joke More

by lderricote
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe (don’t know last name, in service dept.), Davonte Manuel
November 07, 2024

Service agent had Wonderful customer! Great Job Banister Ford of Marlow Heights. Will return for service. More

by jeneka.reed-foster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Hunter & Quanisha Jackson
November 06, 2024

Great customer service from all employees in the service center!! Service manager kept me updated via emails and phone. More

by bobbyeeason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Cook my Service advisor
November 06, 2024

Horrible service, the service manager is the worse. Service center is not organized, staff eating while working with customers. More

by Tommy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bobby Gray, Yadira Kauffman
November 06, 2024

GREAT SERVICE LOVE THEM UP THERE GREAT TEAM EFFORT ON THE SERVICE. GO TEAM ILL BE BACK More

by davonte.manuel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Davonte Manuel
November 06, 2024

Great experience with the repair shop and the customer service representatives great job. Would recommend other people. More

by Cwn1479
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asia
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