Ball Toyota of Charleston
Charleston, WV
Filter Reviews by Keyword
By Type
Showing 79 reviews
Business Excellence In the market for an FJ Cruiser and after hearing of a possible lead at Bert Wolfe, I contacted Willie McCormick who met me on the Saturday afte In the market for an FJ Cruiser and after hearing of a possible lead at Bert Wolfe, I contacted Willie McCormick who met me on the Saturday afternoon of March 28, 2015. Knowing my own expectations regarding the quality of a used FJ and having done some pricing and online research, I was ready to make a purchase if the deal was right. After test driving what I thought was the only FJ on the lot I noticed the 2010 sandstorm Trail Team Edition sitting by the used car garage. Looking it over and taking it for a short spin, I was impressed with not only the substantially ruggedly built vehicle the FJ is with yet the ultimate feel and ride, but also the personal care of the previous owner. Needless to say the next day I was there for the purchase. Willie knew I was coming and had placed the window trim over the new windshield and since it was a Sunday he was cleaning and preparing the FJ himself in the body shop. Impressive! Just a couple of hours later I was signing the paperwork and I have never been as pleased with any vehicle I've ever owned. Everyone there from Drew in the finance department to the young mechanic who a few days later helped decipher the missing wheel lock key part number to order, to the parts department was incredibly helpful and all of them placed value in this customer and other customers I saw there as well. But I want to say Willie McCormick is the epitome of what every car salesman should be. He was courteous, professional, pressure free, and efficient but completely at ease and in his element. After my mentioning a slight right pull in the front end and a vibration at 65 mph, he with my sister, even coordinated a front end alignment and all around wheel balancing when I took a trip out of the country. I returned find to my FJ with no shimmies or pulls and surprised and relieved that Willie had gone completely out of his way to correct any issues. I know Willie McCormick would be a great asset to any car dealership and I want to thank him and all the staff involved in the purchase of my FJ Cruiser. In my 40 years of driving, I have never enjoyed driving so much as I do now so a special thanks is in order to Bert Wolfe Ford and your excellency in business, sales, and service. I sincerely thank you, Timothy J Barker More
Great Experience I would highly recommend this dealer over Advantage in Huntington. And ask for Will McCormick. He goes above and beyond to satisfy the customer!! Tha I would highly recommend this dealer over Advantage in Huntington. And ask for Will McCormick. He goes above and beyond to satisfy the customer!! Thank You Will for KNOWING how to do a great job! Love my Rav4XLE!! More
service plus truck buying. Will McCormick is very focus on making the buying process a good one to remember and share with others.also the closing of the deal went very smooth Will McCormick is very focus on making the buying process a good one to remember and share with others.also the closing of the deal went very smooth with the finically guy. More
New Car Purchase Ray Harris was the BEST salesman I have ever had in all my car buying experiences. He was not pushy at all and let me take my time deciding what I wan Ray Harris was the BEST salesman I have ever had in all my car buying experiences. He was not pushy at all and let me take my time deciding what I wanted to purchase. He is such a kind man. More
Will McCormick was just great! We absolutely love our New Corolla! Will McCormick was just great! No pressure, just very helpful in helping us make our choice. This makes number 4 f We absolutely love our New Corolla! Will McCormick was just great! No pressure, just very helpful in helping us make our choice. This makes number 4 for us from Bert Wolfe Toyota. Thanks again Will! More
Happy with Bert Wolfe Toyota and Will McCormick Recently, my high mileage, 2007 RAV4 started showing some minor signs of wear. I mentioned to David Ramsey, my Bert Wolfe Toyota service guy, who is a Recently, my high mileage, 2007 RAV4 started showing some minor signs of wear. I mentioned to David Ramsey, my Bert Wolfe Toyota service guy, who is absolutely wonderful, that I was thinking about purchasing a new vehicle. Dave got me connected with William McCormick in the Toyota Sales Department. Will is low-key, has a wonderful sense of humor, and is not at all pushy. Will understood that I am direct, frank, and no-nonsense, especially when it comes to something like a major car purchase. He displayed the same qualities, which I appreciated. Will was extremely helpful and knowledgeable in every aspect of the sale. When I got my calculator out and started running numbers myself, he never tried to distract or confuse me; he simply waited patiently and quietly while I did my calculations. In addition, when I asked a couple of questions to which he didn't know the answer, Will had no trouble saying he didn't know and then went and got the answer. Will is a low-key, quiet, laid-back, secure, mature, gentleman who doesn't play any games. I heartily encourage anyone who is shopping for a new car to talk with Will McCormick. It will be a pleasurable experience and time well-spent. More
Excellent experience with William! William was excellent to work with......he was low key, not pushy, unassuming.....a regular guy, not a pushy intense car salesman.......we would recom William was excellent to work with......he was low key, not pushy, unassuming.....a regular guy, not a pushy intense car salesman.......we would recommend William to all our friends in the market for a vehicle. Ruth More
Great Experience with Will! It was a great pleasure getting to know William McCormick! He Sold us our 2015 Toyota Camry, which my fiance and I love!! We would definitely recommen It was a great pleasure getting to know William McCormick! He Sold us our 2015 Toyota Camry, which my fiance and I love!! We would definitely recommend William when you come visit Bert Wolfe. William was very friendly, polite and knowledgeable! Ask for Will for an overall great experience when purchasing your next vehicle! More
really goes the extra mile! William helped me find exactly what I needed. I bought a used Subaru Legacy 2013. He was fair, didn’t push, was very knowledgable and easy to get alon William helped me find exactly what I needed. I bought a used Subaru Legacy 2013. He was fair, didn’t push, was very knowledgable and easy to get along with. When I buy vehicles in the future, William will be the first person I go to. He is an excellent salesman. Very good at what he does, and really goes the extra mile! More
again Will buy my next car at Bert Wolfe from William McCormick. Very professional, knowledgeable, and courteous. I have purchased two Toyotas from bert wol Will buy my next car at Bert Wolfe from William McCormick. Very professional, knowledgeable, and courteous. I have purchased two Toyotas from bert wolfe and william. More