Balise Toyota
West Springfield, MA
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Very upset I bought my car from Balise Toyota about five months ago so I go in there today to see about trading my car in and I was told that my trade in price w I bought my car from Balise Toyota about five months ago so I go in there today to see about trading my car in and I was told that my trade in price was 4000 mind u I still owe 8400 and I put down 6000. There are a few things wrong with my car that I have noticed and I'm just not satisfied at all. More to the story but to much to write at this time because I am very disappointed. More
2015 highlander My wife purchased a 2015 highlander and on the day of delivery we noticed a white substance coming out of the leather seats. When we brought it to bal My wife purchased a 2015 highlander and on the day of delivery we noticed a white substance coming out of the leather seats. When we brought it to balise attention they cleaned it. The substance came out again and when we told balise they didn't believe it was coming out of the seats and treated us like liers. They cleaned it again and 1 1/2 weeks later it happened again. Now they're now telling us that we have the only option of trding it in. The vehicle is still under warranty. More
Great Job From Everyone Great experience. Went in because my car died on Sunday and went in around 11 on Monday and was able to walk out the door with my car Monday night. I Great experience. Went in because my car died on Sunday and went in around 11 on Monday and was able to walk out the door with my car Monday night. I was super happy with the service and how everyone was friendly and had smiles the entire time. Will defiantly buy again from Toyota. More
Toyota RAV4 I walked into Balise Toyota Scion last weekend with a couple of questions about the Hassle Free Pricing that was advertised on their website. Genady I walked into Balise Toyota Scion last weekend with a couple of questions about the Hassle Free Pricing that was advertised on their website. Genady Chuzzin assisted me with answering my questions in detail. He then asked me what type of vehicle I was interested in and I replied "RAV4." I told Genady that I was just beginning to look and I thanked him for his time. He then asked me if I wanted to test drive one and at first I said "no" then quickly said "yes." I test drove the base model and fell in love. My next step was asking about financing in which I qualified for 0%, 60 months for a 2014. I was so excited about that I didn't know what to do next. Genady talked me through the process of options that I wanted in a vehicle. I then explained that I wanted All Wheel Drive, Moon Roof, in the color Grey. He did not have exactly what I wanted on the lot but he told me he could get the vehicle I wanted with those options. Three days later I was driving my new RAV4 with more options than I had ever dreamed of. The car is beautiful and I love showing it off to my family and friends. I would recommend Balise Toyota Scion to everyone and anyone! I had the best experience ever! Thank you Genady for such a great experience in buying a new vehicle! Kandy More
Without question the best / easiest car buying experience we've ever had. Chris Patrick was our Sales Associate. He was great from the instant we arrived. Ron Redmond in finance was just as great. Both very we've ever had. Chris Patrick was our Sales Associate. He was great from the instant we arrived. Ron Redmond in finance was just as great. Both very funny, laid back, and about as non-"Car Salesman"ish as you can imagine. We were literally minutes away from purchasing another minivan at a competing dealership when we decided to shop around a bit more. To say the difference was night and day would be an understatement. Awesome job guys - we will definately be back, and we will definately recommend your dealership to lots of people. More
After totaling our car from hitting a deer we were forced to purchase a car. I called various dealers and was emailed quotes. When I contacted Balise they said they would match my lowest price. We purchas to purchase a car. I called various dealers and was emailed quotes. When I contacted Balise they said they would match my lowest price. We purchased a car from them in 2009 and were also satisfied back then. Our salesperson Christine made our buying experience wonderful. She was pleasant and friendly and we did not feel intense pressure like many car salespeople place upon you. I would highly recommend Christine and Belise to anyone looking to buy a Toyota. More
I bought a used Subaru from this dealership in May 2012 with 76,000 miles (maybe that was my mistake because they're a Toyota dealer). Days after the mandatory 60 day warranty, the A/C compressor pulley w with 76,000 miles (maybe that was my mistake because they're a Toyota dealer). Days after the mandatory 60 day warranty, the A/C compressor pulley was so rusted it broke and they wanted $1000 just for the part. Soon after that I had to replace the brakes and pads and battery. Then the check engine light came on and I had to replace sensors, ignition coil, and catalytic converter. Most recently I just replaced the clutch. Great car guys, thanks! I guess a used car dealer is a used car dealer no matter the size of the company and how nice their showroom is. More
I have purchased my last 4 vehicles from Balise Toyota. The service is always exceptional, which, is why am a repeat customer. I have also referred countless friends and family that have purchased vehicle The service is always exceptional, which, is why am a repeat customer. I have also referred countless friends and family that have purchased vehicles, and had great experiences as well. I am sure my next vehicle purchase will be at Balise Toyota. More
Shaina our Sales woman was great, they had discounted prices upfront on all there new vehicles. Very honest and gave me a great deal, so easy to do business there. I would highly recommend Balise Toyota. prices upfront on all there new vehicles. Very honest and gave me a great deal, so easy to do business there. I would highly recommend Balise Toyota. I will send family and friends to Balise Toyota. More
Very happy with the service every time I've come in. Any and all questions were answered with kind words. Recommend them to all my friends for future car purchases. Enjoy going there whenever I need any Any and all questions were answered with kind words. Recommend them to all my friends for future car purchases. Enjoy going there whenever I need anything having to do with my new car. Great company and lovely staff. Look forward to my next visit! Take care More