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Balise Toyota
West Springfield, MA
129 Reviews
Balise Toyota of Springfield is one of the dealerships that believes is providing a better experience at every touch point. No matter when or how you're interacting with our car dealership, we want you to come away with a memorable experience. Our beautiful Toyota facility is one of the key things that allows us to help customers feel like they're experiencing a better dealership experience. The main thing is really our people. Each and every one of the team members of the Balise Toyota staff truly loves cars, trucks, and Toyotas. We're a family of car lovers who want to connect people with the right car for them.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 129 reviews
April 07, 2026
Everyone is very professional and friendly! They go out of their way to ensure I know the plan and what to expect during service visits. I have been going to Belise Toyota for over 10 years and They go out of their way to ensure I know the plan and what to expect during service visits. I have been going to Belise Toyota for over 10 years and I highly recommend them! This service team is tops in my book! The sales team is also tops and works with each person to give you what you want. Five/five stars in my book! More
by independentdeb7
Employees Worked With
Taylor Sharon
April 03, 2026
Everyone at the dealership was super helpful and made the experience super simple, from your receptionist to your finance manager I had a wonderful experience! experience super simple, from your receptionist to your finance manager I had a wonderful experience! More
by Ian Neviaser
April 01, 2026
I had an amazing experience at Balise! Everyone was extremely helpful and professional. Couldn’t ask for a better experience Everyone was extremely helpful and professional. Couldn’t ask for a better experience More
by Kaileemdawson
March 28, 2026
Courteous and thorough service. Excellent managing of a family trying to move in to a new car. Excellent managing of a family trying to move in to a new car. More
by mcoughlin222
March 27, 2026
Labi and Simon were great. Labi was so helpful through this process. Simon showed me through features of the car. I will definitely recommend Balise Toyota to friends. O Labi was so helpful through this process. Simon showed me through features of the car. I will definitely recommend Balise Toyota to friends. O More
by Jessica stark
Employees Worked With
Labi, Simon, Don L
